With HidePay you can easily hide, sort & rename certain payment methods during checkout, reducing the risk of chargebacks, unwanted high taxes and shipping fee
With HidePay you can easily hide, sort & rename certain payment methods during checkout, reducing the risk of unwanted chargebacks and shipping fee which can be a huge expenses for the merchants. This means you can tailor your checkout options to your customers, making the process more relevant and convenient for both. With HidePay, you'll be able to streamline your checkout process, improve customer satisfaction, and rise conversions, all while protecting your business from unwanted costs.
Is there a free plan, or do I need to pay from day one?
HidePay offers a free plan for development stores (including Shopify Plus sandbox stores) with up to 5 customized rules, unlimited payment hiding, and filtering by cart total or country. For live stores, paid plans start at $3.99/month (Premium), $5.99/month (Advanced), or $7.99/month (Ultimate). All paid plans come with a 7-day free trial, and annual billing saves 20%.
What conditions can I use to hide or sort payment methods?
HidePay supports a wide range of rule conditions including cart total, country, customer tags, customer total spent, discount codes, product type, cart weight, shipping method, cart currency, zip/province code, phone number, weekday range, and more. The Advanced and Ultimate plans support combining multiple conditions with AND/OR logic in a single rule.
Do I need Shopify Plus to use this app?
No, Shopify Plus is not required to hide, sort, or rename most payment methods. However, certain features — such as hiding the PayPal Express Checkout button at checkout and hiding Credit Card as a payment option for customers in the US and Canada — are restricted to Shopify Plus merchants due to Shopify platform limitations.
Will this app slow down my store or checkout?
HidePay is built using Native Shopify Functions, which means the logic runs natively within Shopify's infrastructure rather than through external servers. This makes it faster and more deeply integrated compared to apps that rely on third-party scripts, with no noticeable impact on checkout performance.
Does it work for international and multi-market stores?
Yes. HidePay supports multi-market and multi-currency stores, allowing you to show or hide different payment options per Shopify Market, country, localized address, or cart currency. There is also a Country Mapper feature (Ultimate plan) that lets you manage multiple countries in a single rule, making it well-suited for global operations.
How long does setup take — can I do it without a developer?
Merchants consistently report that HidePay is easy to set up without developer help. Reviews describe it as 'very easy and intuitive to use' and a solution you 'set up once and never have to think about again.' The app also provides a full documentation library, video tutorials, and a YouTube playlist to guide merchants through configuration.
What do other merchants say about the support team?
HidePay holds a 4.8-star rating from 359 reviews on the Shopify App Store, with 96% being 5-star ratings. Merchants frequently highlight the support team — particularly a team member named Fabio — for offering personalized help including video calls and screen sharing. The Shopify App Store summary notes that support is 'highly responsive, offering detailed help through video calls and screen sharing.'
