by interakt.shopPartner
Sell on WhatsApp with Interakt: Auto-sync Shopify catalog into WhatsApp, send campaigns, automate replies & convert WhatsApp carts into orders on your store.
WhatsApp Sales Channel App allows merchants to send product catalogs at scale to customers on WhatsApp as part of campaigns & auto-replies. This helps them recover abandoned carts, boost customer engagement, and increase store revenue. The app enables setting up the products and catalogs on WhatsApp within a few clicks! All merchants have to do is go through the guided steps and the app automatically pulls in the products & displays those products on WhatsApp.
14 Days Free Trial
Free
Growth Plan
$41 /mo
Advanced Plan
$51 /mo
Interakt offers a free plan on the Shopify App Store, along with a 14-day free trial that gives you access to all paid features. The paid Growth Plan starts at $41/month (or $296/year, saving 40%) and the Advanced Plan at $51/month. On top of the subscription fee, there are additional WhatsApp conversation charges that vary by country and message type, so your total monthly bill will be subscription cost plus conversation usage.
Interakt auto-syncs your Shopify product catalog into a WhatsApp store, letting you bulk-send product catalogs to thousands of customers via campaigns and auto-replies. It converts WhatsApp carts into Shopify carts, sends automated abandoned cart reminders, COD order confirmations, and bulk promotional campaigns. Merchants report improved abandoned-cart recovery rates and reduced returns as a result.
Setup is guided and designed to be self-serve: the app automatically pulls your Shopify products into WhatsApp through a step-by-step onboarding flow. Most merchants complete the basic setup without developer help. However, some users note the dashboard can feel complex at first, and WhatsApp message templates require Meta approval before you can send campaigns, which can add 1–7 days to your go-live timeline.
Reviews are mixed. Many merchants praise the support team as responsive and knowledgeable — particularly when assigned a dedicated agent — and highlight smooth onboarding sessions via Google Meet. However, a notable portion of 1-star reviews describe slow ticket resolution, AI bots deflecting urgent issues, and difficulty reaching a live person, so support quality appears inconsistent depending on the merchant's situation.
Your total monthly bill has two components: the platform subscription fee ($41–$51/month on Shopify) plus WhatsApp conversation charges, which are billed per message and vary by recipient country and message type (marketing, utility, or authentication). WhatsApp provides 1,000 free user-initiated conversations per month; beyond that, each conversation is charged. Some merchants have also flagged unexpected mid-subscription pricing changes, so reviewing billing terms carefully before committing is advisable.
Interakt integrates with Shopify Admin, WhatsApp, Facebook Ads, Google Sheets, and WebEngage directly from the Shopify App Store listing. Interakt's broader platform also supports WooCommerce, Zoho, Razorpay, PayU, Instamojo, Moengage, Clevertap, and Pabbly. There is no native Klaviyo integration listed; merchants needing Klaviyo + WhatsApp would need to use a third-party connector or a different tool.
Interakt supports messaging to customers in countries worldwide — their pricing page lists conversation rates for over 30 countries including the US, UK, Germany, Brazil, UAE, and more. Conversation charges are billed based on the recipient's country code. However, Interakt's platform is primarily built around the Indian market and charges subscriptions in INR (converted to USD for Shopify billing), so merchants outside India or South Asia should verify that their specific country's WhatsApp commerce features are fully supported before installing.