ManyChat & Live Chat for Shopify. Switch instantly between ManyChat automation & live chat. Automate abandoned cart recovery (ManyChat, SMS, email), order confirmation, tracking updates & marketing. Add Facebook Messenger, Instagram, push notifications, FAQ, reviews, signup forms & multi-operator support. Answer order status instantly and boost conversions.
Pricing
Pro
$2.99 /mo
Connect your own number for Many API
Send Automated promotional message
Unlimited chat easily in your store
Abandoned cart recovery with your number
No commission, Pay directly to facebook
Frequently asked questions
Is there a free plan, or do I need to pay from day one?
The app has one paid plan at $2.99/month — there is no permanently free tier listed on the App Store. However, automated messaging features (abandoned cart recovery, order confirmations, etc.) carry additional per-message costs billed via one-time top-up credits starting at $0.99, rather than a recurring add-on charge. Facebook's own per-message fees apply directly when using the Cloud API.
What core features do I actually get for $2.99/month?
The Pro plan includes: connecting your own number for the WhatsApp/ManyChat Cloud API, switching between ManyChat automation and live chat, automated abandoned cart recovery, order confirmations and tracking updates via ManyChat or email, Facebook Messenger and Instagram integration, push notifications, an in-built FAQ chatbot, multi-operator support, and promotional messaging with your own branded number and logo.
How does the abandoned cart recovery work, and will it actually send messages automatically?
The app automates abandoned cart recovery through ManyChat, SMS, and email. You connect your own WhatsApp number via the Cloud API, and messages go out automatically when a cart is abandoned. Additional per-message costs apply (charged at approximately $0.002/message, varying by country and message type), and you pay Facebook's API fees directly — the developer takes no commission.
What social and messaging platforms does this app integrate with?
The app integrates with Facebook Messenger, Instagram, WhatsApp (via Cloud API with your own number), Telegram, and supports web push notifications. It works with the Shopify Checkout and is listed as compatible with Facebook, Instagram, Messenger, Telegram, and WhatsApp on the App Store.
How easy is setup — can I do it without a developer?
Merchants consistently report that installation is quick and the interface is user-friendly, with multiple customization options available without coding. However, some users (particularly for WhatsApp Cloud API setup) have reported difficulties configuring the connection, so technically less-confident merchants may encounter a learning curve during the WhatsApp number setup step.
What do other merchants say about the support team?
Merchant feedback on support is mixed. Shopify Magic's AI summary of 983 reviews notes the support team is praised for prompt and helpful responses by many users, and the app holds a 4.3/5 rating with 70% five-star reviews. However, a notable share of 1-star reviews cite unresponsive support — some merchants report paying for features without receiving assistance or results, so support quality may be inconsistent.
Does the app work across multiple languages and international stores?
Yes — the app officially supports 7 languages: English, French, Italian, German, Japanese, Spanish, and Portuguese (Brazil). It is actively used by stores worldwide, with particularly strong adoption in India, Italy, and other international markets, making it a viable option for non-English storefronts.