TrustWILL Loyalty & Referrals icon

TrustWILL Loyalty & Referrals

Built for Shopify

by CWILLPartner

Drive repeat sales, reduce acquisition costs, and maximize customer lifetime value with Trustoo's complete loyalty solution: points, referrals,VIP tiers, Popup

4.9(760 reviews)· Free plan available
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About this app

TrustWILL Loyalty (Loloyal) powered by CWILL is here to turn first-time shoppers into lifelong fans! With points rewards, referral program, VIP tiers, and exclusive member perks, you can easily create a loyalty program with endless possibilities! Keep customers engaged, boost repeat purchases, and increase customer lifetime value fun. TrustWILL makes it easy to build lasting customer relationships, improve retention, and grow your brand—24/7 expert support and no coding required.

Pricing

Free

Free

  • 25 monthly orders (Free unlock 50)
  • Points program
  • Referrals program
  • Limited-time offers
  • TrustWILL Reviews integration

Starter

$19 /mo

  • Pop-up & Email
  • Theme & Customize styles
  • Multi-Languages support
  • Program activity
  • Review rewards

Growth

$69 /mo

  • VIP program
  • Customer account extension
  • Loyalty page
  • Points expiration
  • Rewards expiration

Plus

$499 /mo

  • Checkout extensions
  • API access
  • Reward for custom action
  • Customer success service
  • Customized Solutions

Frequently asked questions

Is there a free plan, or will I need to pay from day one?

TrustWILL Loyalty offers a free plan that includes a points program, referrals program, limited-time offers, custom CSS, and 24/7 support — capped at 25 monthly orders (with a free unlock to 50). Paid plans start at $19/month (Starter) for up to 200 orders, $69/month (Growth) for up to 500 orders, and $499/month (Plus) for up to 5,000 orders. All paid plans include a 14-day free trial, so you can test premium features before committing.

Does it work with my existing apps like Klaviyo, Judge.me, or Shopify Flow?

TrustWILL integrates with Klaviyo, Judge.me, Shopify Flow, PageFly, Seal Subscriptions, Willdesk, and Trustoo out of the box. However, note that Klaviyo integration is only available on the Growth plan ($69/month) and above — it is not included on the Free or Starter tiers. Judge.me integration is unlocked at the Starter plan.

How long does setup take — can I do it without a developer?

TrustWILL is explicitly marketed as requiring no coding to set up. The app listing states it makes building a loyalty program easy with 24/7 expert support. Merchants consistently praise its easy setup and user-friendly interface in reviews, suggesting most stores can get up and running without developer help.

What do other merchants say about the support team?

TrustWILL holds a 4.9-star rating from 762 reviews on the Shopify App Store, with 95% of ratings being 5 stars. Merchants describe support as "responsive and professional, providing clear instructions and quick issue resolution, available 24/7." Multiple long-term users (some over 3 years) specifically highlight the support team as a key reason they've stayed with the app.

Does it work for international or multi-language stores?

Yes — TrustWILL supports 20 languages including English, German, Spanish, French, Italian, Japanese, Simplified and Traditional Chinese, Korean, Portuguese, and more. Multi-language translation is listed as a built-in feature. The app is currently installed across stores in the US, France, Hong Kong, and many other countries, indicating real-world global usage.

Does it integrate with Shopify POS for in-store loyalty?

Yes, TrustWILL supports Shopify POS integration, allowing merchants to run their loyalty program both online and in-store. POS rewards are listed as a supported reward type. However, POS support is unlocked starting from the Starter plan ($19/month) — it is not available on the free tier.

What happens to my loyalty program data if I switch plans or uninstall?

The app listing and public sources do not explicitly detail a data retention or export policy upon uninstall. The Plus plan ($499/month) does include "Custom Data Export" as a feature, suggesting data portability is a premium offering. If data continuity is a concern, it's recommended to contact CWILL's support team directly before uninstalling or downgrading.