Loop is a subscription app built to grow subscriber LTV with bundles, cancel flows, and a portal that boosts retention across the entire subscription journey.
Turn one time buyers into loyal subscribers with powerful subscription tools built for fast growing brands. Launch dynamic discounts, flexible bundles, & frictionless checkout. Keep subscriptions customers longer with smart payment recovery, personalized cancel flows, and a gamified customer portal. Use analytics to uncover drop off points & revenue drivers. Scale faster with team permissions, bulk actions, automated workflows & build a box features all in one native subscription app experience.
Is there a free plan, or do I have to pay from day one?
Loop offers a Free Forever plan that supports up to 50 active subscriptions and includes a mobile-friendly customer portal, customer alerts, and basic analytics — no credit card required. Paid plans start at $99/month (Starter, 1% transaction fee) and $399/month (Pro, 0.75% transaction fee), each with a 14-day free trial.
I'm currently on Recharge (or another app) — how painful is migration?
Loop provides free white-glove migration and has handled large-scale moves like DLG (140k+ subscribers in 2 weeks) and OSEA (in 10 days) with zero customer disruption. Their team manages the full process — data transfer, theme integration, testing, and go-live — while your subscribers keep their existing plans, billing info, and order schedules exactly as they are.
What do other merchants say about the support team?
Support is one of the most praised aspects of Loop across the Shopify App Store (4.9 stars, 603 reviews), G2, and the app's own site. Merchants consistently highlight fast response times (the Pro plan promises a dedicated Slack channel with under-30-minute average response and 24/7 critical issue support), proactive guidance, and a team that genuinely learns their business.
Does it integrate with Klaviyo, Gorgias, and other tools I already use?
Yes — Loop integrates with 35+ apps out of the box. Email and SMS platforms covered include Klaviyo, Omnisend, Attentive, Postscript, and Recart; loyalty apps include Smile, Stamped, Marsello, and Glow; customer support via Gorgias; and upsell tools like Rebuy and Fondue. It also works with major payment processors (Stripe, Shopify Payments, PayPal) and offers REST & GraphQL APIs plus real-time webhooks for custom integrations.
How does Loop help reduce subscriber churn and cancellations?
Loop includes personalized cancellation flows with exit surveys, video embeds, and targeted save offers to retain at-risk subscribers. The Starter plan adds smart dunning management with up to 15 automatic payment retries to recover failed transactions, while the Pro plan layers in gamified subscriber journeys, rewards, and personalized upsell profiles to deepen long-term loyalty.
How long does setup take — can I do it without a developer?
Multiple merchants report getting up and running quickly with no steep learning curve, describing the platform as intuitive and straightforward. Loop provides 200+ widget design styling options and ready-to-use product widget templates on the Starter plan, and the team offers hands-on onboarding support. Developer tools (APIs, webhooks, custom portal development) are available for those who want deeper customization.
Does Loop support multi-language and international stores?
Multilingual customer experience is available on the Pro plan ($399/month), which also includes flexible prepaid and gift subscriptions and a customizable customer portal. The app works natively with Shopify Checkout and Customer Accounts, and Loop's pricing page confirms support for major international payment processors. For stores requiring deeper localization, the Pro plan's Admin/Storefront APIs and webhooks allow custom builds.
