Build a loyal customer base with Love Loyalty. Your customers can redeem points in the cart during the buying process without ever having to click a widget.
Create a loyalty and rewards program to increase retention online and in-store and build brand loyalty. Offer loyalty points and rewards, VIP tiers, referrals, paid memberships & more with a unified online & offline experience. Add 20+ loyalty program placements on the storefront to maximize participation & engagement in your loyalty program (with point redemption in cart). Shopify POS to collect data, enable earn/redeem points, scannable wallet passes for boosting in-store retention. Live chat.
Is there a free plan, or do I need to pay from day one?
Love Loyalty offers a free plan that includes loyalty points, cart redemption, referrals, full customization, and live chat support for stores processing up to 150 orders per month. Paid plans start at $12/month (Professional, up to 500 orders) and go up to $399/month (Plus, unlimited orders). Paid plans come with a 14-day free trial, so you can test premium features before committing.
Will this app slow down my store?
No — Love Loyalty renders natively on Shopify using metafields and modern app extensions with no iframes or external API calls, making it fast and reliable on the storefront. All loyalty data is stored in Shopify metafields, meaning the app doesn't rely on slow third-party API calls to display content. It holds the 'Built for Shopify' badge, confirming it meets Shopify's highest standards for performance.
What loyalty features does it actually include — is it just a basic points program?
It's a full-featured loyalty suite: loyalty points and rewards, VIP tiers, a referral program with built-in fraud protection, paid memberships (monthly and yearly), and 20+ storefront placements including product pages, cart, checkout, and account pages. Customers can redeem rewards directly in the cart without any pop-up widget. VIP tiers and paid memberships are available on the Growth plan ($79/month) and above.
Does it work with my existing Shopify theme, or will I need a developer to set it up?
The app is built with the latest Shopify technology (app extensions and metafields), meaning it integrates natively with Online Store 2.0 themes without custom coding. Merchants consistently report that setup is straightforward and self-serve. The team also provides live chat support on all plans — including the free tier — to help you configure placements and customization.
Does it integrate with Klaviyo, Shopify Flow, or my review app?
Yes — the Professional plan and above unlocks Klaviyo, Shopify Flow, Judge.me, and 30+ additional integrations. The app also natively supports Shopify Checkout extensions, Customer Accounts, and Email. On Growth and Plus plans, B2B customer segments and custom solutions are also available.
Does it support Shopify POS for my physical store?
Yes, POS support is included from the Professional plan ($12/month) onward. Customers can earn and redeem loyalty points in physical stores, and the app supports scannable wallet passes to boost in-store retention. Merchants with both online and brick-and-mortar operations have praised the unified online/offline loyalty experience.
What do other merchants say about the support team and reliability?
Love Loyalty holds a 5.0 rating across 303 reviews, with 99% being 5 stars. Merchants frequently highlight the support team as responsive, proactive, and accessible via live chat on all plans. Multiple reviewers note they migrated from more expensive loyalty apps and found Love Loyalty easier to use, better supported, and more affordable — with one merchant noting it costs '10x less' than their previous solution.
