Pre-Order & Back-in-Stock makes it easy to manage pre-sales and notify customers when products are available. Set up pre-orders based on inventory levels or schedule them with start and end dates. Automatically tag orders with labels like “preorder” or “shipping date” and send confirmation emails to customers. For back-in-stock functionality, customers can subscribe to get notified the moment a sold-out product is restocked, helping you recover lost sales and improve customer satisfaction.
Is there a free plan, or do I need to pay from day one?
There is a genuinely functional free plan available. It covers unlimited products but is capped at your first 20 presale orders and 100 restock emails per month. Paid plans start at $9.90/month (Lite) or $19.90/month (Pro), both with a 7-day free trial, and annual billing saves 17%.
Will this app work with my existing theme, or do I need a developer to set it up?
Merchants consistently praise the app for seamless theme integration without coding — the 'Add to Cart' button is automatically replaced with a 'Pre-Order' button on enabled products. The Shopify App Store summary specifically notes it integrates with various themes and storefronts, including bilingual and multi-theme setups, without requiring developer help.
What do other merchants say about the support team?
Support is one of the app's most praised attributes across its 1,656 reviews and 4.9-star rating. Merchants frequently highlight team members like Sarah, Helen, and Mike by name for being responsive, thorough, and solving issues quickly — sometimes within an hour, even during holidays.
Does it integrate with my email marketing tools like Klaviyo or Mailchimp?
Yes. The app officially integrates with Klaviyo, Mailchimp, HubSpot, Omnisend, Sendinblue, Campaign Monitor, and ActiveCampaign, as listed on the App Store. It also works with Weglot and Langify for multilingual stores.
Can I offer partial payments or discounts on pre-orders instead of charging full price upfront?
Yes — partial payment and automatic discounts on pre-orders are supported. This feature is available on the Lite plan ($9.90/month) and above; it is not included in the free tier. Customers can choose partial or full payment at checkout for pre-order products.
Does it work for international or multi-language stores?
Yes. The app supports multiple languages including English, French, Spanish, German, Japanese, and Italian, as listed on the App Store. Merchants have confirmed it works in bilingual and multi-theme setups, and it integrates with Weglot and Langify for translation needs.
What happens to my settings and data if I uninstall or downgrade the app?
According to Globo's own documentation, your configured data stays intact if you downgrade — only the features available on the lower plan will be active. If you uninstall, a leftover liquid error snippet may appear in the page footer, but Globo's docs provide instructions to remove it. Refunds can be requested within 30 days of purchase by contacting support.
