by Promo.comPartner
Get the Promo app today to increase your sales with powerful videos. Automatically create videos for your store, products, brand awareness and social channels.
Get the Promo app today to increase your sales with powerful videos. Automatically create videos for your store, products, brand awareness, social channels and more. All you have to do is select the type of video you want, the product you want to promote and let us do the rest! As an eCommerce business, videos are no longer an added bonus, they are a must. With Promo.com, it is easier than ever to make professional videos in a matter of minutes.
Used by 133 Shopify stores
Data sourced from StoreLeads
The Shopify app itself is listed as free to install. However, Promo.com's underlying platform has tiered paid plans — a free plan exists but exports videos with a watermark and limited features. Paid plans start at around $49/month (Basic) and go up to $99/month (Standard) and $359/month (Pro), unlocking full HD downloads, unlimited premium clips, custom fonts, and the ability to download or publish PromoAI-generated videos.
Setup is designed to require no technical or design experience. You simply select the type of video you want, choose the product you want to promote, and the app does the rest. Merchants consistently describe it as quick and intuitive — multiple reviewers mention creating professional-looking videos within minutes of installing.
Yes — some merchants flag meaningful constraints, especially on lower-tier plans: you can't resize or crop uploaded photos to fit templates, text is limited to 3–4 lines, and you can't choose your own font or text size (custom fonts are only available on Standard and Pro plans). If you need tight control over layout and branding, the free or Basic tier may feel restrictive.
Promo.com integrates directly with Facebook, Instagram, YouTube, and Twitter/X, letting you publish videos to those platforms without leaving the app. This makes it straightforward to drive social traffic back to your Shopify store after creating a video.
The platform offers access to over 100 million premium video clips sourced from providers like Getty Images and iStock, plus over 1.4 million free photos and a licensed music library. All footage is professionally filmed and fully licensed for commercial use, so you won't run into rights issues when publishing videos for your brand.
The app holds a 4.8/5 rating from 248 reviews on the Shopify App Store, with 80% being 5-star. Shopify's AI review summary notes that customer support is 'frequently commended,' and broader reviews on platforms like GetApp highlight fast, friendly, and responsive support via chat. A minority of users have reported difficulty reaching support or unresolved issues, but these are not the dominant experience.
PromoAI — which generates up to 30 unique, personalized videos for your business in one click — is accessible to all users for previewing, but downloading or publishing those videos requires a Standard or Pro subscription. This means free and Basic plan users can explore PromoAI but cannot use the output for marketing without upgrading.