Looking for a simple solution to add Stories, Carousels, or Stacked Videos to your store? Reelfy transforms the way merchants engage with their customers by enabling the creation of interactive, shoppable video directly within Shopify. Perfect for fashion, beauty, home decor, and tech stores, Reelfy enhances customer experience and increases conversions by making product discovery fun and seamless. Easy Integration: Get started in just 5 minutes.
Is there a free plan, or do I have to pay to get started?
Yes, Reelfy offers a genuinely usable free plan — no credit card required. It includes 10 video uploads, 1 gallery per widget, multiple layouts, unlimited video impressions, TikTok/Instagram import, and email & live chat support with no brandmark. Paid plans start at $9.99/month (Starter) and go up to $39.99/month (Enterprise), with a 7-day free trial on all paid tiers. Annual billing saves 25%.
Will adding shoppable videos slow down my store?
Reelfy claims near-zero impact on site speed, and this is highlighted prominently on both their App Store listing and official website. Their landing page shows a Google speed screenshot supporting this claim and states that all videos are optimized for fast loading. Independent review aggregator Store Census also echoes that the app is noted for smooth performance.
How long does setup take — do I need a developer?
No developer is needed. Reelfy states you can get started in just 5 minutes, and the app explicitly notes 'No coding required, just a few clicks to get started.' Merchants in reviews consistently confirm setup was straightforward and intuitive, with multiple reviewers calling it 'super easy to set up.'
Does it work with my existing Shopify theme?
Yes — the App Store listing explicitly lists 'Any Theme' as a compatible integration, so it should work regardless of whether you're on a free Shopify theme or a custom one. It is also a 'Built for Shopify' certified app, meaning it meets Shopify's highest standards for performance, design, and integration.
Can I import videos directly from TikTok and Instagram, or do I have to re-upload everything?
You can import your existing UGC videos from TikTok and Instagram Reels with a single click — no need to re-upload. The app supports video import from both platforms and also allows direct file uploads. All plans, including the free tier, include TikTok and Instagram import functionality.
What do other merchants say about the support team?
Reviews are mostly positive: Shopify Magic's summary of 184+ reviews notes 'customer support described as prompt and effective in assisting with customization.' However, there are some negative outliers — one merchant reported the live chat widget was always blank, support was email-only, and response times took 2–3 days. Another found onboarding documentation unclear and repetitive when requesting help. The overall rating is 4.8/5 with 90% five-star reviews.
What video display formats and analytics does Reelfy support?
Reelfy supports Stories, Carousels, Stacked/Grid, Pop-Up, and floating video player formats. Videos can be placed anywhere in the store — homepage, product pages, collections. For analytics, the Starter plan includes detailed analytics, Growth adds real-time analytics, and higher plans unlock full conversion and engagement tracking (clicks, add-to-carts, and sales). The free plan does not include analytics.