Access seriously discounted USPS and UPS rates. Easily automate your shipping. Get help from a ridiculously helpful support team. More than just a Shopify shipping app. We solve for order, shipping, and rate management, plus automated (including abandoned cart, product reviews, product recommendations, and more) and one-time promotional email campaigns. Get back the time you’ve been wasting on shipping. Save money to create a healthy bottom line. And keep your customers coming back.
Is there a free plan, or do I need to pay from day one?
ShippingEasy offers a free Starter plan that includes up to 25 shipments per month, discounted USPS and UPS rates, and powerful automation — no credit card required. Paid plans start at $19.99/month (Growth, up to 200 shipments) and scale up to $49.99/month (Plus, up to 1,500 shipments). All paid plans come with a 30-day free trial.
Will I actually save money on shipping rates compared to what I pay now?
ShippingEasy advertises pre-negotiated discounted USPS rates (claimed to be the lowest in the industry) and up to 82% off UPS Daily Rates. However, some merchant reviews note that rates are not always lower than free alternatives like Pirate Ship or Shopify's built-in shipping, so it's worth comparing your specific package profile before committing.
How well does it integrate with Shopify and my other sales channels?
ShippingEasy integrates directly with Shopify and also connects to Amazon, eBay, Etsy, Walmart, WooCommerce, BigCommerce, and more — consolidating all orders in one dashboard. The Starter plan supports up to 3 stores or marketplaces; Growth and above unlock unlimited store connections. Order status and tracking sync back to Shopify automatically after labels are purchased.
How much setup does this require — can I do it without a developer?
ShippingEasy is designed to be set up without technical help, and automation rules (shipping presets, label printing via the ConnectEasy tool) require no IT support. That said, some power users note it takes time to configure ShippingEasy to its full potential, though they describe that time as 'well spent.' Phone and chat onboarding support is available from the Austin, TX team.
What do other merchants say about the support team?
Support is consistently praised in positive reviews — merchants highlight live phone, chat, and email access with knowledgeable, responsive staff. ShippingEasy has won awards for customer support and positions it as a key differentiator. A few negative reviews mention a language barrier with some support agents and note that support is only available Monday–Friday, 7 AM–7 PM Central Time, with no weekend or after-hours coverage.
Does it do anything beyond just printing labels?
Yes — ShippingEasy goes beyond label printing with built-in customer marketing tools: automated email campaigns for abandoned carts, product reviews, product recommendations, and one-time promotional blasts. It also includes inventory management, branded tracking pages, custom logos on labels, real-time tracking, returns management, and advanced shipping analytics.
What happens to my billing if I uninstall or cancel?
You must cancel your ShippingEasy subscription from within your account (Settings → Subscriptions & Billing → Cancel Account) before uninstalling the Shopify app — simply removing the app does not stop billing. If you cancel mid-cycle, you won't receive a refund unless you submit a request within one business day of your bill date; after that, any refund is prorated. Upon cancellation, access to your account and all data is lost immediately.
