by Shiprocket - Shipping in IndiaPartner
Expand your eCommerce business across India and globally with Shiprocket. Get pre-negotiated courier rates for easy shipping.
With Shiprocket, eCommerce and D2C brands can ship their Shopify orders through a unified interface that brings together 25+ courier partners on one platform. It facilitates SMBs with hassle-free shipping in India to 24000+ pincodes and 220+ countries and territories worldwide. Shiprocket’s services include Courier Recommendation Engine (CORE), competitive shipping rates, branded tracking page, instant order updates to buyers via email, WhatsApp and SMS, and much more.
Free
Free
Basic
$3 /mo
Advance
$6 /mo
Pro
$9 /mo
Used by 24,427 Shopify stores
Data sourced from StoreLeads
Shiprocket is primarily built for India-based eCommerce businesses. It facilitates shipping to 24,000+ pincodes across India and to 220+ countries and territories worldwide. However, the platform is designed around Indian operations — sellers outside India may find limited practical utility.
Shiprocket offers a free plan with shipping rates starting at Rs 29/500gms (excl. GST). Paid plans start at $3/month (Basic), $6/month (Advance), and $9/month (Pro), each unlocking lower per-shipment rates — down to Rs 19/500gms on Pro — and additional features.
Shiprocket aggregates 25+ courier partners — including Delhivery, BlueDart, Aramex, Xpressbees, FedEx, DTDC, and DHL — on a single dashboard. It uses an AI-powered Courier Recommendation Engine (CORE) that automatically suggests the best courier for each shipment based on cost, speed, and serviceability.
Yes, Shiprocket fully supports COD orders alongside prepaid. A key feature is next-day COD remittance, meaning merchants receive their COD collections deposited as soon as the next business day, which helps speed up cash flow.
Shiprocket provides real-time shipment tracking with a branded tracking page. Customers receive automatic order status updates via email, WhatsApp, and SMS at every stage of delivery, reducing the need for manual follow-ups from the merchant's side.
Reviews are mixed. Many merchants praise dedicated account managers for being responsive and professional. However, a notable share of 1-star reviews (about 20%) flag difficulties creating support tickets, long call wait times (~45–50 minutes), and unresponsive account managers — so experience can vary significantly depending on the plan and account manager assigned.
Some merchants have reported recurring weight discrepancy charges, where the dimensions scanned at Shiprocket's warehouse differ slightly from what was entered, triggering additional per-shipment fees of Rs 100–150 per extra kg. This has been flagged as a recurring issue, especially for merchants shipping medium-to-large products in high volumes. It is advisable to weigh and measure packages precisely before creating shipments.