Shopify POS unifies your online and retail stores to strengthen sales conversions everywhere you sell, streamline store management, and helps you build stronger relationships with your customers. It has all the essential features you need to make sales, track performance, and manage customers, orders, and inventory. With local pickup and delivery—and the ability to sell inventory from other locations—you can reach more customers and give them seamless shopping experiences.
Pricing
Shopify POS Lite
Free
Included with all Shopify plans.
Best for selling at pop-ups, markets and fairs.
Shopify POS Pro
$89 /mo
$89/month per location
Try Shopify POS Pro features with a 14-day free trial.
Best for selling at brick-and-mortar stores.
Frequently asked questions
Is there a free plan, or do I have to pay from day one?
Shopify POS Lite is included at no extra cost with all Shopify plans and covers essential features like barcode scanning, payments, discounts, and basic sales reports — making it ideal for pop-ups, markets, and fairs. If you need advanced retail features (unlimited registers, smart inventory management, detailed reporting, staff permissions), you'll need POS Pro at $89/month per location. POS Pro comes with a 14-day free trial before you're charged.
What do I actually get with POS Lite vs. POS Pro — is Lite usable for a real brick-and-mortar store?
POS Lite covers the basics: payments, gift cards, split payments, returns, exchanges, inventory levels, and real-time sync. However, several merchants report that Lite lacks proper sales reporting, payment-method breakdowns (cash vs. card), and staff attribution — features they consider essential for daily retail operations. POS Pro adds unlimited registers, advanced reporting, smart inventory management, staff commissions, and custom permissions, and is described by Shopify as 'best for selling at brick-and-mortar stores.'
What hardware do I need, and can I use what I already own?
The Shopify POS app runs on iOS (15.1+) and Android (10.0+) devices only — it is not available for laptops, desktops, or Amazon Fire tablets. You can use your own smartphone or tablet, and Shopify says you can bring existing compatible hardware. For card payments, Shopify's card readers (Tap & Chip Reader, WisePad 3, POS Terminal, etc.) require Shopify Payments to be enabled. Supported accessories include barcode scanners, receipt printers (e.g., Star Micronics), and cash drawers.
Will my in-store inventory stay in sync with my online store automatically?
Yes — Shopify POS features real-time, automatic inventory sync between your physical locations and your online store. Every in-store sale immediately updates stock levels across all channels, and multi-location stock transfers are also supported. Inventory updates do queue locally during offline periods and sync automatically once your connection is restored, but you should monitor carefully for potential overselling if both online and in-store channels are active during an outage.
Can I still sell if my internet goes down?
Yes, Shopify POS has an offline mode that lets you accept cash and manual payments without an internet connection — available to all users. Card payments offline require you to first activate 'offline payments' in your Shopify admin; if you use a POS Terminal reader with Shopify Payments, 'Always-on card authorization' may also let you authorize card-present payments in real time during an outage. Once reconnected, all offline transactions automatically sync with your Shopify admin.
Does it support multiple locations, staff management, and multi-currency stores?
Yes — Shopify POS supports multi-location inventory tracking, stock transfers between locations, and centralized performance reporting across stores (the latter released September 2025 for Pro). Staff management features including permissions, sales commissions, and remote access are available on POS Pro. Multi-currency is listed as a supported POS feature, and the app is available in 21 languages including English, French, German, Spanish, Japanese, Chinese, and more.
What are other merchants saying — is the app reliable enough for daily use?
Reviews on the Shopify App Store are mixed, with an overall rating of 2.9 out of 5 from 388 reviews (46% five-star, 29% one-star). Common complaints include hardware disconnections from card readers and printers, the app feeling sluggish during busy periods, frequent re-authentication requirements, and limited reporting on the Lite plan. Positive reviewers cite seamless omnichannel syncing and ease of setup. Shopify support actively responds to reviews but some merchants report that resolving technical issues can be a lengthy process.