toern ‑ Returns & Exchanges icon

toern ‑ Returns & Exchanges

Built for Shopify

by toern GmbHPartner

Less effort, full control – the all-in-one returns solution that grows with your shop. Data-driven results for higher margins and better customer experiences.

5.0(3 reviews)· Free trial available
Automated, paperless returns portal for brands
Smart return reasons in the form of image, text, and voice files
AI returns assistant that analyzes customer inquiries
Real-time analytics: Dashboard with KPI analyses & tracking
Increased sales through exchange and voucher function
Interfaces to parcel service providers, fulfillers, CRMs

About this app

toern streamlines returns and exchanges with an intelligent, automated workflow. The app integrates seamlessly with existing shop and logistics systems, giving merchants full visibility into their return processes. AI-driven analytics provide insights into return reasons and trends, helping businesses optimize operations and enhance the post-purchase experience.

Pricing

Starter

$104 /mo

  • inkl. 100 returns per month
  • each additional return €0.99
  • Self-service Returnportal
  • Automated label generation
  • Smart return reasons

Starter Plus

$235 /mo

  • inkl. 250 returns per month
  • each additional return €0.99
  • Everything from Starter
  • Branded Returnportal
  • Exchange

Growth

$412 /mo

  • inkl. 500 returns per month
  • each additional return €0.79
  • Everything from Starter Plus
  • AI Return Insights
  • Klaviyo for individual emails

Scale

$742 /mo

  • inkl. 1000 returns per month
  • each additional return €0.59
  • Everything from Growth
  • Third-party integrations
  • Customized flows