by ShipStationPartner
Save on shipping, scale your business, and speed up fulfillment with ShipStation. Easily connect your Shopify store and all your selling channels and carriers.
ShipStation is the shipping and fulfillment engine trusted by over 1 million businesses. Our powerful platform helps Shopify merchants streamline their operations, save money, and ship orders faster. Automate your process with powerful rules, manage orders, inventory, and returns all in one place. Get up to 90% off rates from major global carriers like USPS, UPS, FedEx, DHL, RoyalMail, Australia Post and Canada Post.
Starter
$14.99 /mo
Standard
$29.99 /mo
Premium
$349.99 /mo
Used by 742 Shopify stores
Data sourced from StoreLeads
ShipStation does not offer a permanent free plan, but all paid tiers come with a 30-day free trial — no credit card required during the trial. Paid plans start at $14.99/month (Starter) and go up to $349.99/month (Premium), with pricing varying based on geography and monthly order volume. You won't be charged unless you upgrade to a paid plan after the trial ends.
ShipStation offers up to 90% off rates from major global carriers including USPS, UPS, FedEx, DHL, Royal Mail, Australia Post, and Canada Post. Many merchants report that the negotiated carrier discounts alone offset the monthly subscription fee. However, some Trustpilot reviewers note that ShipStation's negotiated rates can occasionally be higher than Shopify's native discounted rates, so it's worth comparing before committing.
Yes — ShipStation is built for multi-channel merchants. It automatically imports orders from 300+ platforms including Amazon, eBay, Etsy, Walmart, WooCommerce, and BigCommerce, and all plans include unlimited store connections at no extra charge. Orders from all channels are consolidated into a single dashboard for unified fulfillment.
Setup is generally considered straightforward for most merchants, with guided prompts rather than technical configuration. Reviewers on the Shopify App Store note that the initial setup is manageable, though fully configuring automation rules and integrations has a learning curve. ShipStation also assigns onboarding specialists for new accounts on higher-tier plans to help get up and running quickly.
Yes, ShipStation supports international shipping with built-in customs forms, harmonization codes, tax code automation, and electronic customs documents. It connects to global carriers like DHL, Royal Mail, Australia Post, and Canada Post for international label creation. The app listing and features are currently available in English only, which may be a consideration for non-English-speaking teams.
Support quality is the most polarizing aspect in merchant reviews. Many long-term users praise responsive, knowledgeable support staff, especially dedicated onboarding managers on higher plans. However, a significant number of 1-star reviewers on the Shopify App Store (21% of all ratings) and Trustpilot cite slow response times, outsourced support, and difficulty resolving urgent issues — with email responses sometimes taking 2–3 business days. Phone support is only available on the Standard plan ($29.99/month) and above.
ShipStation operates as an external platform (separate from Shopify), so your historical shipment data, reports, and account settings live within ShipStation's own system — not inside Shopify. You can cancel your subscription at any time from within the app settings or by contacting support; downgrades take effect at the start of the next billing cycle. Because charges are billed by ShipStation separately from your Shopify invoice, you should confirm cancellation directly with ShipStation to avoid continued billing.