Wello: AI Chatbot & Live Chat icon

Wello: AI Chatbot & Live Chat

by Wello ChatPartner

WelloChat is an AI chatbot for Shopify trained on your store. It answers customer questions, recommends products, and sells 24/7 and never makes up answers.

5.0(6 reviews)· Free plan available
AI chatbot answering a shopper's product question 24/7
WelloChat recommending products to a shopper in live chat
AI chatbot resolving a damaged order, auto-routed to support
AI chatbot answering shipping and returns from store policies
Shopper tracking an order inside the WelloChat chat widget
Adding the WelloChat AI chatbot to a store, no code needed

About this app

WelloChat pairs an AI chatbot with real-time live chat, so every shopper gets an instant answer and a human when they need one. The AI trains on your products, policies, and FAQs, then automates customer support 24/7: answering questions, recommending the right products, tracking orders, and guiding shoppers to checkout. Your team can jump into any conversation with live chat. Customize the widget to match your brand, review conversations in one dashboard, and set up in minutes with no code.

Pricing

Free

Free

  • 120 AI replies (lifetime)
  • Trained on your products, policies & FAQ
  • Product recommendations & add-to-cart
  • Order tracking & status in chat
  • Smart handoff to your team

Starter

$19 /mo

  • 1,000 AI replies / month
  • Everything in Free
  • Live chat with online shoppers
  • Remove WelloChat badge
  • Widget customization to match your brand

Growth

$49 /mo

  • 3,500 AI replies / month
  • Everything in Starter
  • Live chat with online shoppers
  • Knowledge base & FAQ management
  • Priority support

Pro

$129 /mo

  • 10,000 AI replies / month
  • Everything in Growth
  • Custom assistant prompts
  • Audit logs & export