About this app
Yuma takes real actions (refunds, cancellations, returns, subscription changes, etc) to close tickets autonomously in your brand voice. It's purpose-built for Shopify and pulls directly from your order data, product catalog, and customer history. Building automations is the hard part. So it comes with conversational AI built into the core of the platform. It knows your full setup: tickets, automations, knowledge base, metrics, brand voice. Describe what you want. It does the rest.