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Zigpoll Customer Surveys icon

Zigpoll Customer Surveys

Built for Shopify

by Argonautic LabsPartner

No-code setup in seconds. We are the number one rated customer survey and Shopify post purchase survey app. Sign up and get 100 free responses every month.

5.0(505 reviews)· Free plan available
View on Shopify App StoreMore Store management appsAlternatives
High-Response Post Purchase Surveys
Get insights that turn drop-offs into sales
Launch in minutes. No code. No Headaches
Reach the right person at the right time
Connect to all your favorite third party tools

About this app

Zigpoll helps 20,000+ Shopify stores learn what actually drives their sales. Launch post-purchase surveys on your thank-you page, plus on-site, email and SMS surveys, with no-code setup in seconds. Ask "How did you hear about us?" to fix attribution, measure NPS, and find out why customers buy (or don't). Fast-loading, multilingual, and fully customizable. Sync responses to Klaviyo, Google Sheets, Slack, and 30+ tools, and let AI analytics turn answers into action.

Pricing

Lite

Free

  • 100 responses / mo
  • Weekly AI insights
  • Unlimited surveys
  • Multi-language
  • Export survey data

Standard

$39 /mo

  • 500 responses / mo
  • Weekly AI insights
  • Unlimited surveys
  • Multi-language
  • Export survey data

Advanced

$129 /mo

  • 2,000 responses / mo
  • Weekly AI insights
  • Unlimited surveys
  • Multi-language
  • Export survey data

Ultimate

$259 /mo

  • Unlimited responses / mo
  • Weekly AI insights
  • Unlimited surveys
  • Multi-language
  • Export survey data

Frequently asked questions

Is there a free plan, or do I need to pay to get started?

Yes, Zigpoll offers a free plan (Lite) that is free forever with no credit card required. It includes unlimited surveys, up to 100 responses per month, all question types, and email support. Paid plans start at $25–$29/month (Standard) for 500 responses/month, scaling up to $194–$198/month (Ultimate) for unlimited responses, with a 50% discount available on annual billing.

Will adding Zigpoll slow down my store?

No. According to Zigpoll's own documentation, their script is under 20KB and loads asynchronously, so it won't affect your Core Web Vitals or page speed scores.

How long does setup take — can I do it without a developer?

Setup is designed to take under 5 minutes with no coding required. Zigpoll offers a one-click Shopify install, pre-built templates, and a no-code editor, so most stores go live in under 3 minutes without any developer help.

Does it integrate with Klaviyo, Shopify Flow, and the tools I already use?

Yes. Zigpoll integrates natively with Shopify Flow, Klaviyo, Mailchimp, Google Analytics, Gorgias, and ActiveCampaign, and is also compatible with Shopify's Order Status and Thank You Page Checkout Extensions. It also supports Zapier, Omnisend, HubSpot, Zendesk, and more for broader marketing stack connectivity.

What types of surveys can I run, and where can I show them?

Zigpoll supports post-purchase, pre-purchase, NPS, on-site, abandoned checkout, and customer satisfaction surveys. You can deliver them as on-site popups, embedded forms, or via email and SMS. The app supports 10+ question types including single-select, multi-select, sliding scale, and photo selections, plus conditional branching logic.

Does it work for international or multilingual stores?

Yes. Zigpoll is built to support multilingual stores and includes an auto-translation option, allowing you to customize and translate every detail of your surveys. It supports 94+ languages, which means you can localize surveys for your international customers without any translation overhead.

What do other merchants say about the support team?

Merchant reviews are overwhelmingly positive — Zigpoll holds a 5.0 rating across 482 reviews on the Shopify App Store, with 99% being 5 stars. Merchants frequently highlight the support team's responsiveness (often replying within 24 hours or even minutes), personal assistance, and willingness to implement feature requests.