No-code setup in seconds. We are the number one rated customer survey and Shopify post purchase survey app. Sign up and get 100 free responses every month.
Zigpoll is a fast-loading, multilingual, and fully customizable survey app that lets you learn from your customers at just the right moments. Create as many surveys as you like and deliver them to customers on your site or via email and sms with no-code setup in seconds. Our integrations connect seamlessly with Shopify and your marketing stack. Gather insights from your zero-party data using AI analytics and our dashboard to optimize your business roadmap, marketing spend, and conversion rates.
Is there a free plan, or do I need to pay to get started?
Yes, Zigpoll offers a free plan (Lite) that is free forever with no credit card required. It includes unlimited surveys, up to 100 responses per month, all question types, and email support. Paid plans start at $25–$29/month (Standard) for 500 responses/month, scaling up to $194–$198/month (Ultimate) for unlimited responses, with a 50% discount available on annual billing.
Will adding Zigpoll slow down my store?
No. According to Zigpoll's own documentation, their script is under 20KB and loads asynchronously, so it won't affect your Core Web Vitals or page speed scores.
How long does setup take — can I do it without a developer?
Setup is designed to take under 5 minutes with no coding required. Zigpoll offers a one-click Shopify install, pre-built templates, and a no-code editor, so most stores go live in under 3 minutes without any developer help.
Does it integrate with Klaviyo, Shopify Flow, and the tools I already use?
Yes. Zigpoll integrates natively with Shopify Flow, Klaviyo, Mailchimp, Google Analytics, Gorgias, and ActiveCampaign, and is also compatible with Shopify's Order Status and Thank You Page Checkout Extensions. It also supports Zapier, Omnisend, HubSpot, Zendesk, and more for broader marketing stack connectivity.
What types of surveys can I run, and where can I show them?
Zigpoll supports post-purchase, pre-purchase, NPS, on-site, abandoned checkout, and customer satisfaction surveys. You can deliver them as on-site popups, embedded forms, or via email and SMS. The app supports 10+ question types including single-select, multi-select, sliding scale, and photo selections, plus conditional branching logic.
Does it work for international or multilingual stores?
Yes. Zigpoll is built to support multilingual stores and includes an auto-translation option, allowing you to customize and translate every detail of your surveys. It supports 94+ languages, which means you can localize surveys for your international customers without any translation overhead.
What do other merchants say about the support team?
Merchant reviews are overwhelmingly positive — Zigpoll holds a 5.0 rating across 482 reviews on the Shopify App Store, with 99% being 5 stars. Merchants frequently highlight the support team's responsiveness (often replying within 24 hours or even minutes), personal assistance, and willingness to implement feature requests.
