by FairingPartner
Post-purchase surveys for Shopify. Solve marketing attribution, CRO, personalization, and more. Trusted by thousands of Shopify Plus stores.
Discover which marketing channels actually drive sales with post purchase surveys (PPS) on your thank you & order status pages. Analyze post-purchase survey responses against your order & LTV data to discover your best channels. Sync responses to Klaviyo, Google Sheets, Shopify Orders & more. Capture survey data on attribution, NPS, segmentation, & CRO. Get to actually kno w your customers. Create a powerful "how did you hear about us?" (HDYHAU) survey that drives revenue.
Up to 100 Orders
Free
Up to 200 Orders
$15 /mo
Up to 500 Orders
$49 /mo
Up to 5K Orders
$149 /mo
Used by 2,717 Shopify stores
Data sourced from StoreLeads
Fairing offers a free plan that covers up to 100 orders per month with full access to all core features, including unlimited questions, NPS, LTV analytics, AI attribution insights, and 25+ integrations. Paid plans start at $15/month for up to 200 orders, scaling to $49/month (500 orders), $99/month (1K orders), and $149/month (5K orders). Paid plans also come with a 14-day free trial.
Yes. Fairing integrates natively with Klaviyo, Google Sheets, Triple Whale, Elevar, Shopify Flow, Google Analytics, Facebook Pixel, Checkout Extensions, and 22+ additional tools. Survey responses can be synced directly to these platforms, making it easy to use attribution data across your full marketing stack.
Setup is described by merchants as fast and code-free. The app integrates seamlessly with your Shopify store out of the box, and most users report being able to launch their first survey within minutes. A template library with 25+ pre-built survey questions is also available to help you get started quickly.
Fairing surveys appear on the post-purchase thank you page and order status page — after the transaction is completed — so they have no impact on your checkout flow or storefront load times. The app is Shopify Plus Certified and supports Checkout Extensions for compliant, native placement.
Fairing supports attribution ("How did you hear about us?"), NPS, segmentation, CRO, product feedback, and market research surveys. Question types include multi-response, conditional/follow-up logic, and multi-page formats. Smart targeting lets you show different questions based on whether the customer is new vs. returning, which product they purchased, or their geography. Multi-language translations are also supported.
Fairing holds a 4.9 out of 5 star rating across 190 reviews on the Shopify App Store, with 98% being 5-star reviews. Merchants consistently praise the responsive, helpful support team and the quality of insights gained. One negative review flagged a significant pricing increase for a legacy plan, though Fairing publicly acknowledged and apologized for how that change was communicated.
Yes — this is one of Fairing's core differentiators. The app lets you compare survey responses directly against customer LTV, AOV, and revenue data so you can identify which marketing channels drive your highest-value customers, not just the most orders. AI-generated attribution insights are also delivered weekly as a personalized summary.