by Union Works AppsPartner
Run post purchase, NPS, CSAT and attribution surveys on Shopify with unlimited responses on every plan. See which marketing channels really drive sales.
Grapevine is a Shopify-native survey platform. Run post purchase, NPS, CSAT, attribution and on-site surveys from one app, with unlimited surveys and responses on every plan, so collecting more never costs more. Attribution reporting ties responses to order and AOV data so you can see which channels drive sales. Display rules target surveys by order value, product, country, payment method and customer type. Send responses to Klaviyo, Shopify Flow, GA4 and Google Sheets.
Complete
$25 /mo
Used by 2,276 Shopify stores
Data sourced from StoreLeads
Grapevine does not have a permanent free plan. There is one paid tier — the 'Complete' plan at $25/month — which includes all features, unlimited surveys, and unlimited responses. A 14-day free trial is available so you can test it before committing.
No. According to Grapevine's own documentation and landing page, the app is designed to be lightweight and reliable, following Shopify's recommended approach for apps so surveys run without impacting storefront or checkout performance.
Setup is designed to take only minutes and requires no developer. Merchants consistently describe it as very easy to set up, and the support team (notably Sam and Stu) is available to help with more complex configurations like custom tagging or theme adjustments.
Yes. Grapevine integrates natively with Shopify Flow, Klaviyo, Google Analytics 4, and Google Sheets. You can use these integrations to trigger Klaviyo email flows based on survey responses, push data into Google Sheets automatically, or build conditional automations in Shopify Flow (e.g., tagging orders when a low NPS score is received).
Grapevine supports surveys across multiple touchpoints from a single app: post-purchase (order confirmation/thank you page), on-site, one-click email surveys, embedded on any store page, Shopify POS, and standalone landing pages. You can run different surveys per channel and target new vs. returning customers.
Merchants report high survey response rates — up to 75% — and consistently praise the support team as responsive and helpful. The app holds a 5.0 rating across 186 reviews on the Shopify App Store, with 97% being 5-star, and support staff are frequently mentioned by name in reviews.
Yes. Grapevine supports multi-lingual surveys, allowing you to create surveys in different languages so customers can respond in their preferred language. The app is used by merchants across the US, UK, Germany, Australia, and other countries, and the app interface itself is available in 7 languages including French, Spanish, German, Italian, and Portuguese.