Ecomgraph

Alternatives

Best alternatives to SB: Helpdesk, Live Chat & FAQs for Shopify

SB: Helpdesk, Live Chat & FAQs — Deliver fast & accurate customer support service with FAQ page builder, all-in-one help desk ticketing, live chat, and product tabs for Shopify stores.. These are the top-rated Support Shopify apps to consider instead of SB: Helpdesk, Live Chat & FAQs, ranked by Ecomgraph rating and review data.

10 alternatives · Support

1

Tidio ‑ Live Chat & AI Chatbot

TIDIO LLC · since 2014 · Chat

Engage customers with live chat, chatbot, and AI agent apps from one help desk. Manage tickets and offer recommendations in real time. Provide instant support.

2

Commslayer: AI Helpdesk & Chat

Actuals Oy · since 2024 · Chat

Hey, Karri the founder here. We built this AI helpdesk because other support helpdesks stopped improving but kept raising prices. One AI inbox bri...

5

Redo

Built for Shopify

Redo Tech, Inc · since 2020 · Returns and warranty

Everything your brand needs. In one intelligent platform.

6

Moose AI Chatbot & Live Chat

Built for Shopify

Vegahub Technology Inc. · since 2023 · FAQ

Centralize tickets from various channels into one easy-to-use helpdesk with essential features: Live chat, AI chatbot, Widget, Whatsapp, FAQ builder,...

7

CK: Abandoned cart on WhatsApp

Built for Shopify

Carthike · since 2020 · Marketing and conversion

Send campaigns, cart recovery & order updates on WhatsApp Chat

8

Chizy: AI Chatbot & Live Chat

Built for Shopify

Chizy · since 2025 · Chat

24/7 Smart AI Agent to boost sales (unlimited AI chat)

9

Robo Calls ‑ Pakistan

Devsol · since 2022 · Chat

Automated order confirmation call to mobile number in Pakistan

10

Verifast AI Chatbot + AI Chat

Built for Shopify

Verifast · since 2023 · Chat

AI Chatbot (ChatGPT for Cart Recovery, Customer Service & FAQs

← Back to SB: Helpdesk, Live Chat & FAQs·All Support apps

SB: Helpdesk, Live Chat & FAQs alternatives — FAQ

What is the best alternative to SB: Helpdesk, Live Chat & FAQs?
Tidio ‑ Live Chat & AI Chatbot is the highest-rated alternative to SB: Helpdesk, Live Chat & FAQs in the Support category, with a 4.8 rating across 1,274 reviews. See the full ranked list above.
Are there free alternatives to SB: Helpdesk, Live Chat & FAQs?
Some Support apps offer free or freemium plans. Each app above links to its Ecomgraph page where you can see normalized pricing tiers and per-plan features.
How are these SB: Helpdesk, Live Chat & FAQs alternatives ranked?
Alternatives are other Support Shopify apps ranked by Ecomgraph data — primarily average rating weighted by review count — excluding SB: Helpdesk, Live Chat & FAQs itself.