1
TIDIO LLC · since 2014 · Store management
Help shoppers instantly with live chat and AI-powered support.
Rating
4.7
1,281
Merchants
—
Pricing
Free plan available
Alternatives
Best alternatives to HumanTouch: Helpdesk & Chat for Shopify
HumanTouch: Helpdesk & Chat — HumanTouch is a Shopify help desk built for trust: real human support across email, chat & social with transparency your customers will love.. These are the top-rated Support Shopify apps to consider instead of HumanTouch: Helpdesk & Chat, ranked by Ecomgraph rating and review data.
10 alternatives · Support
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App
RatingMerchantsPricing
2
Redo
Built for ShopifyRedo Tech, Inc · since 2020 · Orders and shipping
Everything your brand needs. In one intelligent platform.
Rating
5.0
673
Merchants
—
Pricing
Free plan available
3
Gorgias Inc. · since 2017 · Store management
Resolve repetitive support inquiries with automation & AI. One helpdesk for all your support channels, with live chat & FAQ. Start your free trial today!
Rating
4.2
658
Merchants
—
Pricing
Free trial available
4
Actuals Oy · since 2024 · Store management
Hey, Karri the founder here. We built this AI helpdesk because other support helpdesks stopped improving but kept raising prices. One AI inbox bri...
Rating
4.9
194
Merchants
—
Pricing
Free plan available
5
QuickCEP · since 2022 · Store management
Increase sales while providing excellent customer service.
Rating
4.9
57
Merchants
—
Pricing
Free plan available
6
Outvio Exchanges and Helpdesk
Built for ShopifyOutvio · since 2021 · Orders and shipping
Customer Support & Post-checkout for epic Shopping Experiences
Rating
4.4
27
Merchants
—
Pricing
$4,500/year
7
Zigpoll Customer Surveys
Built for ShopifyArgonautic Labs · since 2019 · Surveys
No-code setup in seconds. We are the number one rated customer survey and Shopify post purchase survey app. Sign up and get 100 free responses every month.
Rating
5.0
527
Merchants
—
Pricing
Free plan available
8
Moose AI Chatbot & Live Chat
Built for ShopifyVegahub Technology Inc. · since 2023 · Support
Centralize tickets from various channels into one easy-to-use helpdesk with essential features: Live chat, AI chatbot, Widget, Whatsapp, FAQ builder,...
Rating
5.0
477
Merchants
—
Pricing
Free plan available
9
CK: Abandoned cart on WhatsApp
Built for ShopifyCarthike · since 2020 · Chat
Send campaigns, cart recovery & order updates on WhatsApp Chat
Rating
5.0
297
Merchants
—
Pricing
Free plan available
10
HelpHub FAQ Page, Product FAQs
Built for ShopifyAvocados Lab · since 2020 · Page builder
Easy FAQ helps you to create modern FAQ page & product FAQs. The app is carefully built by taking all end users into consideration which makes your life easy.
Rating
5.0
211
Merchants
—
Pricing
Free plan available
HumanTouch: Helpdesk & Chat alternatives — FAQ
What is the best alternative to HumanTouch: Helpdesk & Chat?
Tidio ‑ Live Chat & AI Chatbot is the highest-rated alternative to HumanTouch: Helpdesk & Chat in the Support category, with a 4.7 rating across 1,281 reviews. See the full ranked list above.
Are there free alternatives to HumanTouch: Helpdesk & Chat?
Some Support apps offer free or freemium plans. Each app above links to its Ecomgraph page where you can see normalized pricing tiers and per-plan features.
How are these HumanTouch: Helpdesk & Chat alternatives ranked?
Alternatives are other Support Shopify apps ranked by Ecomgraph data — primarily average rating weighted by review count — excluding HumanTouch: Helpdesk & Chat itself.