IFG Returns & Withdrawals icon

IFG Returns & Withdrawals

Built for Shopify

by IFG eCommercePartner

Global return management with EU Directive 2023/2673 withdrawal-button compliance. Storefront return forms in 30 languages, native RTL, custom order tagging.

5.0(2 reviews)· Free plan available
Storefront return form: embedded, floating, or popup
Admin dashboard to review, approve, and refund returns
Analytics dashboard: return trends, status, top reasons
Automated reminder emails in 30 languages, admin-only
Product-level withdrawal-right exceptions (Art. 16 EU)

About this app

IFG Returns & Withdrawals streamlines global return management and supports the EU withdrawal-button requirement (Directive 2011/83/EU, amended by 2023/2673). Storefront forms are fully localized in 30 languages with native RTL support, for frictionless guest claim submissions. Every request is instantly matched with Shopify orders, with custom tagging, partial approval, and automated email alerts. Track, review, and export CSV data or PDF summary reports from a centralized admin panel.

Pricing

Free

Free

  • Storefront return form, 30 languages
  • Automatic Shopify order verification
  • 14-day EU withdrawal window check
  • Email confirmation to the customer
  • Admin dashboard for all requests

Grow

$4.99 /mo

  • Everything in Free, plus:
  • Direct in-app refunds
  • Per-item return reasons
  • Analytics dashboard
  • CSV export of all returns

Unlimited

$9.99 /mo

  • Everything in Grow, plus:
  • Refund, voucher, or exchange choice
  • Product Restrictions by category
  • Multi-language email template editor
  • Automated reminder emails