Collect unlimited product and store reviews with UGC to build trust. Run loyalty programs with reward points and launch referrals to boost sales and retention.
Rivyo is a product review app that helps you collect and display product reviews, UGC, and verified reviews with star ratings. Send automatic review requests and grow unlimited product reviews. Run a customer loyalty program with reward points, VIP tiers, and store credit. Launch a referral program with referral tracking and referral rewards. Display customer reviews with review widget, showcase testimonials, and highlight star ratings with Google rich snippets to boost trust and conversions.
Is there a free plan, or do I have to pay from day one?
Rivyo offers a free plan (Indie) that includes unlimited product reviews, unlimited CSV review imports, automated review requests, Google rich snippets, and review collection for up to 100 orders per month — no credit card required to start. Paid plans begin at $9/month (Starter) and go up to $19/month (Enterprise), with a 7-day free trial on all paid tiers. Loyalty Rewards and Referral Rewards are available as $9/month add-ons on any plan.
How long does setup take — can I do it without a developer?
Merchants consistently report a smooth, fast setup with no coding required. Rivyo is designed with an intuitive dashboard built for store owners, not developers, and integrates directly with your existing Shopify theme. Multiple reviews note going live in minutes after installation.
What do other merchants say about the support team?
Rivyo holds a 4.9-star rating across 888 reviews on the Shopify App Store, with 97% being 5-star ratings. Merchants consistently praise the support team as fast, patient, and professional — several reviews note issues being resolved within minutes. One merchant with over 4 years of use described support as going 'above and beyond expectations.'
Can I import existing reviews from Amazon, AliExpress, or other review apps?
Yes. Rivyo supports review imports from Amazon, AliExpress, Judge.me, Yotpo, Loox, Okendo, Air Reviews, and more. A Chrome extension is available to make Amazon imports particularly easy. Import limits vary by plan: 100 Amazon/AliExpress reviews on the free plan, up to unlimited on the Enterprise plan.
Does it work with my existing theme and tools like Klaviyo or Shopify Flow?
Rivyo is listed as 'Built for Shopify,' meaning it meets Shopify's highest standards for performance, design, and integration. It works with Shopify themes, page builders (GemPages, PageFly, LayoutHub), Shopify Flow, Klaviyo, ReConvert, Appstle, Recharge, BOLD Subscriptions, and more. No custom coding is needed for theme compatibility.
What happens to my reviews and loyalty data if I uninstall or downgrade?
According to Rivyo's pricing page, your collected reviews remain stored and visible on your storefront even after downgrading or canceling. However, premium features like automation, advanced display options, and integrations will no longer be accessible after downgrading.
Does Rivyo do more than just reviews — do I need separate apps for loyalty and referrals?
No separate apps needed. Rivyo combines product reviews, a loyalty program (points, VIP tiers, store credit), and a referral program with tracking and rewards all in one platform. Loyalty and Referral features are available as $9/month add-ons, making it a cost-effective alternative to running three separate tools.
