Collect photo and video reviews after every purchase, then display them in widgets that match your brand. Save setup time by importing reviews from AliExpress, Amazon, Etsy, Walmart, or DHgate. Answer buyer questions on the spot with a built-in Q&A widget. Boost search visibility with rich snippets and Google XML export. Turn one-time buyers into repeat customers: award loyalty points for purchases and reviews, unlock VIP tiers, and redeem for discounts or free shipping.
Is there a free plan, or do I need to pay from day one?
Ryviu offers a permanently free plan that includes product reviews widgets, star ratings, Google Rich Snippets & SEO, and review imports from AliExpress — but it's capped at 50 products and 20 reviews per product. Paid plans start at $6.99/month (Basic), $9.99/month (Advance), and $19.99/month (Unlimited), with a 7-day free trial on all paid tiers. Annual billing saves 25% across all paid plans.
What happens to my reviews and data if I uninstall or switch plans?
Ryviu stores your review data in its own system, and reviews are displayed via widgets embedded in your theme. While Ryviu's privacy policy governs data handling post-uninstall, the app requires access to your theme, customers, products, and orders — so it's worth reviewing their privacy policy at ryviu.com/privacy-policy before uninstalling to understand data retention terms.
How easy is setup — can I do it without a developer?
Setup is designed to be beginner-friendly with a step-by-step onboarding wizard that guides you through connecting the app, activating widgets in your theme, and importing reviews. Multiple merchants confirm they were up and running without developer help, and the support team is available to assist with widget placement directly in your theme if needed.
Can I import reviews from Amazon, AliExpress, Etsy, and other platforms?
Yes — Ryviu supports multi-source review importing from AliExpress, Amazon, Etsy, Walmart, DHgate, and CSV files, though import sources are gated by plan. The free plan only allows AliExpress imports; Amazon and CSV are unlocked on Basic ($6.99/mo), and Etsy, Walmart, and DHgate are added on the Advance plan ($9.99/mo) and above.
Will the review widgets work with my existing theme and page builders?
Ryviu is a 'Built for Shopify' certified app and its mobile-friendly widgets are designed to blend into your existing theme. It officially integrates with popular page builders including GemPages, PageFly, Avada, Beae, EComposer, and Lookfy, as well as Shopify Flow and Shopify's Customer Accounts extension.
Does it integrate with Klaviyo or other email marketing tools?
Ryviu does not currently offer a native integration with Klaviyo or Omnisend for displaying reviews inside email marketing automations. Review request emails are sent directly through the app itself (available from the Basic plan up) using a built-in HTML email editor, which is more limited than dedicated email marketing platforms.
What do other merchants say about the support team?
Support is one of Ryviu's most consistently praised attributes across its 474 App Store reviews (4.8/5 rating, 93% five-star). Merchants frequently highlight fast response times and hands-on help from named team members. One long-term merchant noted: 'The team are very quick to respond and they're always helpful if you run into problems,' and the app's Shopify Magic summary confirms support is 'frequently commended for being responsive and professional.'