SelfServe: Order Edits+Upsells icon

SelfServe: Order Edits+Upsells

Built for Shopify

by Grumspot Ltd.Partner

Customers edit orders, fix addresses, swap items & cancel—all self-service from the order status page. Boost AOV with post-purchase upsells. Fewer tickets, more

5.0(18 reviews)· Free plan available
One clickPost-purchase upsells on checkout and order status page
Address validation prevents shipping errors on oder edits
Edit order items, address, or quantity on the order status page
Order edit controls: cut-off times, rules, and limits
Cancellation queue with auto or manual approval on order edit
Translatable order editing interface for global shoppers

About this app

Every "Can I swap my size?" email costs you time and money. Every "Can I change my address?" ticket pulls your team away from work that actually grows the business. And every customer who can't get a quick fix? They cancel the whole order. SelfServe puts order editing in your customers' hands. They swap products, fix addresses, adjust quantities, add discounts post-purchase and add items right from their order status page. No emails. No waiting. No back and forth. Reduce customer service tickets

Pricing

Free

Free

  • Up to 25 monthly orders
  • Up to $125 generated upsell revenue
  • Address validation
  • One-click post-purchase upsells
  • Checkout Upsells

Up to 200 orders/m

$19.99 /mo

  • Up to 200 monthly orders
  • Up to $1000 generated upsell revenue
  • Address validation
  • One-click post-purchase upsells
  • Checkout Upsells

200-500 orders/m

$29 /mo

  • 200 - 500 monthly orders
  • $1000 - $2500 generated upsell revenue
  • Address validation
  • One-click post-purchase upsells
  • Checkout Upsells

500-1000 orders/m

$49 /mo

  • 500 - 1000 monthly orders
  • $2500 - $5000 generated upsell revenue
  • Address validation
  • One-click post-purchase upsells
  • Checkout Upsells