SelfServe: Order Edits+Upsells icon

SelfServe: Order Edits+Upsells

Built for Shopify

by Grumspot Ltd.Partner

Customers edit orders, fix addresses, swap items & cancel—all self-service from the order status page. Boost AOV with post-purchase upsells. Fewer tickets, more

5.0(23 reviews)· Free plan available
Upsells on product page, checkout and order status page
Address validation prevents shipping errors on oder edits
Edit order items, address, or quantity on the order status page
Order edit controls: cut-off times, rules, and limits
Cancellation queue with auto or manual approval on order edit
Translatable order editing interface for global shoppers

About this app

Every "Can I swap my size?" email costs you time and money. Every "Can I change my address?" ticket pulls your team away from work that actually grows the business. And every customer who can't get a quick fix? They cancel the whole order. SelfServe puts order editing in your customers' hands. They swap products, fix addresses, adjust quantities, add discounts post-purchase and add items right from their order status page. No emails. No waiting. No back and forth. Reduce customer service tickets

Pricing

Free

Free

  • Up to 25 monthly orders
  • Up to $125 generated upsell revenue
  • Address validation
  • One-click post-purchase upsells
  • Checkout Upsells

Up to 200 orders/m

$19.99 /mo

  • Up to 200 monthly orders
  • Up to $1000 generated upsell revenue
  • Address validation
  • One-click post-purchase upsells
  • Checkout Upsells

200-500 orders/m

$29 /mo

  • 200 - 500 monthly orders
  • $1000 - $2500 generated upsell revenue
  • Address validation
  • One-click post-purchase upsells
  • Checkout Upsells

500-1000 orders/m

$49 /mo

  • 500 - 1000 monthly orders
  • $2500 - $5000 generated upsell revenue
  • Address validation
  • One-click post-purchase upsells
  • Checkout Upsells