RepairTracker: Work Orders icon

RepairTracker: Work Orders

by Takame Studio, LLCPartner

Keep repair customers informed from intake to pickup. Manage tickets, parts, photos, and invoices from one app designed for Shopify repair shops.

0.0(0 reviews)· Free plan available
Customer repair status timeline on iPhone — no login
Parts sync to Shopify inventory; stock deducts per repair
Estimate flows into a Shopify draft order in one click
Repair photos grouped by stage; built-in lightbox viewer
Dashboard: tickets, workload, revenue, attention queue

About this app

RepairTracker manages repair tickets inside Shopify for shops that repair customer goods. Open a ticket with customer and item details. Assign a technician and move it through statuses you configure. Let customers track repair progress on their own status page. Search your existing customers by name, email, or phone. Link parts to your Shopify inventory. Create draft order invoices. Technicians get their own repair-only login, no Shopify seat or admin access needed. Available in nine languages.

Pricing

Free

Free

  • Up to 10 active repair tickets
  • Customer database & contact log
  • Custom status workflow & audit trail
  • Technician assignment
  • Customer repair status lookup

Pro

$29 /mo

  • Everything in Free, plus:
  • Unlimited active tickets
  • Branded online repair submissions
  • Customer estimates with approvals
  • One-click draft invoices & deposits