Trexa Order Tracking AI icon

Trexa Order Tracking AI

by SaaSpero LLCPartner

Give customers a branded tracking page with real-time shipment status and an AI assistant that answers WISMO and returns questions—so your team handles less

5.0(8 reviews)· Free plan available
Answer WISMO, returns, and cancellations from one branded page
AI answers grounded in order data, tracking events, store policy
Self-serve returns, exchanges, and store credit
Automate cancellation requests using your rules
AI-drafted replies with intent, priority, and order context
Track deflection, saved support time, question mix etc

About this app

Trexa replaces your tracking app, your support inbox, and your returns app with one AI-native post-purchase platform. Customers get a branded tracking page with an AI assistant that answers delivery, return, cancellation, and order questions using real order data and store policies. Your team gets an AI-drafted support inbox, smart returns with built-in prevention, and analytics that show the tickets Trexa stopped before they reached you.

Pricing

Free

Free

  • 10 premium orders/month
  • Branded order tracking page
  • AI order assistant
  • Self-serve cancellation requests
  • Basic post-purchase analytics

Starter

$29 /mo

  • Everything in Free
  • Up to 200 premium orders/month
  • Dropshipping mode
  • Product recommendations on tracking page
  • Revenue impact dashboard

Growth

$79 /mo

  • Everything in Starter
  • Up to 1,000 premium orders/month
  • Self-serve returns and exchanges
  • Store credit and return alternatives
  • AI auto-reply

Pro

$199 /mo

  • Everything in Growth
  • Up to 3,000 premium orders/month
  • Proactive delivery alerts
  • Advanced post-purchase analytics
  • Priority support
Trexa Order Tracking AI — Shopify App | Ecomgraph