1
Rating
5.0
24
Merchants
—
Pricing
Free to install
Alternatives
Best alternatives to Gorgias: AI, Helpdesk & Chat for Shopify
Gorgias: AI, Helpdesk & Chat — Resolve repetitive support inquiries with automation & AI. One helpdesk for all your support channels, with live chat & FAQ. Start your free trial today!. These are the top-rated Helpdesk Shopify apps to consider instead of Gorgias: AI, Helpdesk & Chat, ranked by Ecomgraph rating and review data.
10 alternatives · Helpdesk
#
App
RatingMerchantsPricing
2
AI-Com Innovations GmbH · since 2026 · Support
Spare massiv Zeit und begeistere Kunden mit KI-Automatisierung
Rating
5.0
8
Merchants
—
Pricing
Free
3
Penida · since 2023 · Helpdesk
A livechat to chat with your customers. Powered by ChatGPT AI
Rating
5.0
27
Merchants
—
Pricing
Free plan available
4
InCharge · since 2024 · Helpdesk
Answer customers faster & drive growth for your brand with AI
Rating
5.0
25
Merchants
—
Pricing
Free trial available
5
bitbybit Studio LLC · since 2023 · Chat
AI Chatbot for Live Chat, Whatsapp. 24/7 Sales & Support Agent
Rating
5.0
11
Merchants
—
Pricing
Free plan available
6
Convi: AI Chat, AI Agent, FAQ
Built for ShopifyConvi · since 2025 · Chat
Claude-powered AI chatbot helpdesk. answers FAQ & contact us
Rating
5.0
11
Merchants
—
Pricing
Free plan available
7
Webkul Software Pvt Ltd · since 2017 · Support
Automate customer support inquiries across all channels easily
Rating
5.0
6
Merchants
—
Pricing
Free trial available
8
Rating
5.0
5
Merchants
—
Pricing
Free plan available
9
Moose AI Chatbot & Live Chat
Built for ShopifyVegahub Technology Inc. · since 2023 · FAQ
Centralize tickets from various channels into one easy-to-use helpdesk with essential features: Live chat, AI chatbot, Widget, Whatsapp, FAQ builder,...
Rating
5.0
485
Merchants
—
Pricing
Free plan available
10
Chizy: AI Chatbot & AI Agents
Built for ShopifyChizy · since 2025 · Chat
24/7 Smart AI chat bot to boost sales (unlimited AI chat)
Rating
5.0
126
Merchants
—
Pricing
Free plan available
Gorgias: AI, Helpdesk & Chat alternatives — FAQ
What is the best alternative to Gorgias: AI, Helpdesk & Chat?
Kustomer is the highest-rated alternative to Gorgias: AI, Helpdesk & Chat in the Helpdesk category, with a 5.0 rating across 24 reviews. See the full ranked list above.
Are there free alternatives to Gorgias: AI, Helpdesk & Chat?
Some Helpdesk apps offer free or freemium plans. Each app above links to its Ecomgraph page where you can see normalized pricing tiers and per-plan features.
How are these Gorgias: AI, Helpdesk & Chat alternatives ranked?
Alternatives are other Helpdesk Shopify apps ranked by Ecomgraph data — primarily average rating weighted by review count — excluding Gorgias: AI, Helpdesk & Chat itself.