1
Dondy: WhatsApp Marketing+Chat
Built for ShopifyDondy · since 2023 · Marketing and conversion
Abandoned cart recovery, AI agent & automations on WhatsApp
Rating
4.8
798
Merchants
—
Pricing
Free plan available
Alternatives
Best alternatives to Shopify Inbox for Shopify
Shopify Inbox — Inbox puts an AI-powered sales associate on your storefront. Buyers can ask questions and get help finding the right products from your catalog. Wh.... These are the top-rated Support Shopify apps to consider instead of Shopify Inbox, ranked by Ecomgraph rating and review data.
10 alternatives · Support
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App
RatingMerchantsPricing
2
TIDIO LLC · since 2014 · Store management
Engage customers with live chat, chatbot, and AI agent apps from one help desk. Manage tickets and offer recommendations in real time. Provide instant support.
Rating
4.7
1,285
Merchants
—
Pricing
Free plan available
3
∞ Facebook & Instagram Shop AI
Built for ShopifyDolphinSuite · since 2025 · Sales channels
Transform your social media interactions into sales opportunities with Instagram Sales AI.
Rating
4.9
233
Merchants
—
Pricing
Free plan available
4
Chizy: AI Chatbot & Live Chat
Built for ShopifyChizy · since 2025 · Chat
24/7 Smart AI Agent to boost sales (unlimited AI chat)
Rating
5.0
131
Merchants
—
Pricing
Free plan available
5
Devsol · since 2022 · Chat
Automated order confirmation call to mobile number in Pakistan
Rating
5.0
123
Merchants
—
Pricing
Free to install
6
Moose WhatsApp Chat Button
Built for ShopifyVegahub Technology Inc. · since 2025 · Chat
Add a WhatsApp chat button to your store in just 2 clicks & manage customer conversations directly inside the app. Connect with WhatsApp Business A...
Rating
5.0
97
Merchants
—
Pricing
Free
7
CK: Abandoned cart on WhatsApp
Built for ShopifyCarthike · since 2020 · Support
Send campaigns, cart recovery & order updates on WhatsApp Chat
Rating
5.0
298
Merchants
—
Pricing
Free plan available
8
Actuals Oy · since 2024 · Support
Hey, Karri the founder here. We built this AI helpdesk because other support helpdesks stopped improving but kept raising prices. One AI inbox bri...
Rating
4.9
193
Merchants
—
Pricing
Free plan available
9
WhatsApp Chat & Abandoned Cart
Built for ShopifyAppify Creations · since 2024 · Abandoned cart
WhatsApp Abandoned Cart, WhatsApp Chat, Cash on Delivery, COD
Rating
4.9
60
Merchants
—
Pricing
Free to install
10
QuickCEP · since 2022 · Helpdesk
Increase sales while providing excellent customer service.
Rating
4.9
58
Merchants
—
Pricing
Free plan available
Shopify Inbox alternatives — FAQ
What is the best alternative to Shopify Inbox?
Dondy: WhatsApp Marketing+Chat is the highest-rated alternative to Shopify Inbox in the Support category, with a 4.8 rating across 798 reviews. See the full ranked list above.
Are there free alternatives to Shopify Inbox?
Some Support apps offer free or freemium plans. Each app above links to its Ecomgraph page where you can see normalized pricing tiers and per-plan features.
How are these Shopify Inbox alternatives ranked?
Alternatives are other Support Shopify apps ranked by Ecomgraph data — primarily average rating weighted by review count — excluding Shopify Inbox itself.