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InboxServe

by InboxServePartner

InboxServe helps merchants automate support intake, organize requests, and resolve customer issues with better store context.

5.0(3 reviews)· Free trial available
View on Shopify App StoreMore Store management appsAlternatives
Shipping risk monitor showing flagged orders and delivery issues
InboxServe message view with conversation thread and customer
Customer profile modal with contact details, orders, and actions

About this app

Inboxserve helps Shopify merchants run support with AI-first workflows. The app automates intake, structures requests, and connects support with store context. This reduces repetitive work, improves response efficiency, and helps teams scale support through a more organized and branded customer experience.

Pricing

Starter

$29 /mo

  • Unified inbox for every customer email
  • Live Shopify order & customer sync
  • AI drafts your reply in one click
  • Summarize & translate any thread
  • Built-in knowledge base

Professional

$79 /mo

  • Everything in Starter, plus:
  • AI auto-tags & routes every ticket
  • Sentiment & intent on autopilot
  • Store Intelligence: daily insights
  • Shipping-risk alerts before refunds

Business

$199 /mo

  • Everything in Pro, plus:
  • Fully automated AI auto-replies
  • AI answers grounded in your KB
  • AI chatbot & live chat widget
  • Branded customer support portal

Enterprise

$499 /mo

  • Everything in Business, plus:
  • Unlimited seats, stores & convos
  • 100,000 emails per month
  • Volume discounts on AI credits
  • Multi-brand command center