Alternatives

Best alternatives to Kommo: AI‑powered WhatsApp CRM for Shopify

Kommo: AI‑powered WhatsApp CRM — The #1 WhatsApp CRM seamlessly integrated with Shopify, it offers a unified inbox, salesbot, templates, analytics tools, and more to boost your business.. These are the top-rated Support Shopify apps to consider instead of Kommo: AI‑powered WhatsApp CRM, ranked by Ecomgraph rating and review data.

10 alternatives · Support

1

Shopify Inbox

Built for Shopify

Shopify · since 2019 · Store management

Inbox puts an AI-powered sales associate on your storefront. Buyers can ask questions and get help finding the right products from your catalog. Wh...

2

Dondy · since 2023 · Marketing and conversion

Dondy is the ultimate WhatsApp AI marketing platform for eCommerce brands. Trusted by thousands, we drive sales & maximize ROI via WhatsApp API integration

3

TIDIO LLC · since 2014 · Store management

Engage customers with live chat, chatbot, and AI agent apps from one help desk. Manage tickets and offer recommendations in real time. Provide instant support.

4

Carthike · since 2020 · Support

Send campaigns, cart recovery & order updates on WhatsApp Chat

5

DolphinSuite · since 2025 · Marketplaces

Transform your social media interactions into sales opportunities with Instagram Sales AI.

6

Actuals Oy · since 2024 · Support

Hey, Karri the founder here. We built this AI helpdesk because other support helpdesks stopped improving but kept raising prices. One AI inbox bri...

9

Gorgias Inc. · since 2017 · Helpdesk

Resolve repetitive support inquiries with automation & AI. One helpdesk for all your support channels, with live chat & FAQ. Start your free trial today!

Kommo: AI‑powered WhatsApp CRM alternatives — FAQ

What is the best alternative to Kommo: AI‑powered WhatsApp CRM?
Shopify Inbox is the highest-rated alternative to Kommo: AI‑powered WhatsApp CRM in the Support category, with a 4.7 rating across 5,510 reviews. See the full ranked list above.
Are there free alternatives to Kommo: AI‑powered WhatsApp CRM?
Some Support apps offer free or freemium plans. Each app above links to its Ecomgraph page where you can see normalized pricing tiers and per-plan features.
How are these Kommo: AI‑powered WhatsApp CRM alternatives ranked?
Alternatives are other Support Shopify apps ranked by Ecomgraph data — primarily average rating weighted by review count — excluding Kommo: AI‑powered WhatsApp CRM itself.