by Privy OperationsPartner
Get the marketing platform used by thousands of small and mid-sized Shopify stores. Grow your contact lists and send money-making emails and texts with Privy.
Shopify businesses use Privy to grow their email & SMS contacts, automate their email marketing, send money-making text messages, and improve their website conversion rates. With Privy, you don’t need to be an expert to design email newsletters, launch website popups, or automate cart saver texts. Privy is built for ease-of-use, so you can spend more time focusing on growing your business. And if you have questions, our support teams are there with you every step of the way.
Pop Ups & Displays
$24 /mo
$30 /mo
Email and SMS
$45 /mo
Used by 46,726 Shopify stores
Data sourced from StoreLeads
Privy no longer prominently offers a ongoing free tier for most use cases — paid plans start at $24/month for pop-ups only (up to 10,000 monthly pageviews), $30/month for email marketing (up to 1,500 contacts), and $45/month for email + SMS combined. However, all plans include a 15-day free trial with no credit card required, and there are no long-term contracts — you can cancel anytime.
Privy is built for a no-code setup. It offers one-click installation on Shopify that automatically syncs customers, products, orders, and browsing behavior. According to reviewers, launching your first popup takes roughly 10–15 minutes using a pre-built template, and you'll never need to involve a developer or IT team.
Privy is an all-in-one platform covering pop-ups and onsite displays (exit intent, spin-to-win, quizzes, banners), email marketing (drag-and-drop editor, campaigns, automations), and SMS marketing (cart recovery texts, welcome messages, flash-sale blasts). It includes pre-built automation flows for welcome series, abandoned cart, post-purchase follow-ups, and customer win-back — all in a single app.
Yes — Privy integrates natively with Klaviyo, Mailchimp, Attentive, Emotive, Postscript, Smile.io, and Shopify Checkout. Contacts and SMS leads captured through Privy popups can automatically sync to these third-party platforms, so you can use Privy just for list growth while sending via your existing email or SMS provider.
Support is consistently praised across reviews — merchants highlight responsive live chat, Zoom calls, and email support, with many calling out specific reps by name. That said, a small number of negative reviews mention billing issues after cancellation (charges continuing post-uninstall), so it's worth confirming your cancellation is fully processed and monitoring your billing closely.
Privy is widely used on Shopify without reported site-speed complaints as a major pattern in reviews. Its popup targeting and display rules (exit intent, scroll triggers, time on page) are designed to minimize disruption. However, Privy's dashboard operates as an external interface rather than fully embedding within Shopify admin, which some merchants note as a minor UX drawback.
Privy is well-suited for small-to-mid-sized Shopify stores in growth mode, but reviewers note it may feel limited for larger brands needing complex automation logic, deep multi-channel attribution, or international SMS. For stores doing $10M+ in revenue or requiring enterprise-level segmentation, alternatives like Klaviyo or Attentive are commonly recommended. Pricing also scales with your contact and traffic volume, so costs increase as your list grows.