Support Pilot AI ‑ helpdesk icon

Support Pilot AI ‑ helpdesk

by JR managementPartner

Stop seeing support as a cost. AI replies, recommends, recovers, and resells on every ticket — 24/7. Auto-send by default, surgical escalation on what you flag.

5.0(1 reviews)· Free plan available
AI-powered inbox showing customer tickets with automatic intent
Playbooks dashboard with automation rules for orders and refunds
AI Actions log with execution history and status tracking
Settings page with Gmail, Instagram and AI configuration

About this app

Stop treating customer support as a cost center. Every ticket is paid customer attention. SupportPilot reads each message, finds the order, applies your policy, replies in your tone, and triggers the right business action: refund + VIP offer, sizing + cross-sell, complaint + churn flag, compliment + review request. Auto-send by default, surgical escalation on what you flag. Connects Gmail, Outlook, IMAP, live chat. GDPR, EU-hosted.

Pricing

Free

Free

  • 50 AI responses
  • Gmail integration
  • AI classification
  • Order lookup

Starter

$15 /mo

  • 100 AI responses/mo
  • Auto-send + escalation rules
  • Playbooks
  • Knowledge base
  • Email alerts

Growth

$49 /mo

  • 500 AI responses/mo
  • Unlimited playbooks
  • Full knowledge base
  • Priority support

Scale

$99 /mo

  • 1200 AI responses/mo
  • All Growth features
  • Dedicated support