Alternatives

Best alternatives to Gladly: AI Customer Support for Shopify

Gladly: AI Customer Support — Gladly is AI-powered customer service software built for Shopify. Resolve orders, returns, and support tickets automatically via email and chat. Pay as you go.. These are the top-rated Support Shopify apps to consider instead of Gladly: AI Customer Support, ranked by Ecomgraph rating and review data.

10 alternatives · Support

2

QuickCEP · since 2022 · Store management

Increase sales while providing excellent customer service.

4

Actuals Oy · since 2024 · Store management

Hey, Karri the founder here. We built this AI helpdesk because other support helpdesks stopped improving but kept raising prices. One AI inbox bri...

5

Redo

Built for Shopify

Redo Tech, Inc · since 2020 · Returns and warranty

Everything your brand needs. In one intelligent platform.

6

Vegahub Technology Inc. · since 2023 · Support

Centralize tickets from various channels into one easy-to-use helpdesk with essential features: Live chat, AI chatbot, Widget, Whatsapp, FAQ builder,...

7

Carthike · since 2020 · Chat

Send campaigns, cart recovery & order updates on WhatsApp Chat

9

Chizy · since 2025 · Chat

24/7 Smart AI Agent to boost sales (unlimited AI chat)

10

Verifast · since 2023 · Chat

AI Chatbot (ChatGPT for Cart Recovery, Customer Service & FAQs

Gladly: AI Customer Support alternatives — FAQ

What is the best alternative to Gladly: AI Customer Support?
Tidio ‑ Live Chat & AI Chatbot is the highest-rated alternative to Gladly: AI Customer Support in the Support category, with a 4.8 rating across 1,229 reviews. See the full ranked list above.
Are there free alternatives to Gladly: AI Customer Support?
Some Support apps offer free or freemium plans. Each app above links to its Ecomgraph page where you can see normalized pricing tiers and per-plan features.
How are these Gladly: AI Customer Support alternatives ranked?
Alternatives are other Support Shopify apps ranked by Ecomgraph data — primarily average rating weighted by review count — excluding Gladly: AI Customer Support itself.