Ecomgraph

Alternatives

Best alternatives to Gladly: AI Customer Support for Shopify

Gladly: AI Customer Support — Gladly is AI-powered customer service software built for Shopify. Resolve orders, returns, and support tickets automatically via email and chat. Pay as you go.. These are the top-rated Support Shopify apps to consider instead of Gladly: AI Customer Support, ranked by Ecomgraph rating and review data.

10 alternatives · Support

1

Tidio ‑ Live Chat & AI Chatbot

TIDIO LLC · since 2014 · Store management

Engage customers with live chat, chatbot, and AI agent apps from one help desk. Manage tickets and offer recommendations in real time. Provide instant support.

2

Commslayer: AI Helpdesk & Chat

Actuals Oy · since 2024 · Store management

Hey, Karri the founder here. We built this AI helpdesk because other support helpdesks stopped improving but kept raising prices. One AI inbox bri...

3

Gorgias: AI, Helpdesk & Chat

Gorgias Inc. · since 2017 · Store management

Resolve repetitive support inquiries with automation & AI. One helpdesk for all your support channels, with live chat & FAQ. Start your free trial today!

4

Chatway Live Chat & AI Chatbot

Premio · since 2023 · Store management

Provide Live chat support, FAQ, WhatsApp inbox & chat buttons

5

Moose AI Chatbot & Live Chat

Built for Shopify

Vegahub Technology Inc. · since 2023 · Chat

Centralize tickets from various channels into one easy-to-use helpdesk with essential features: Live chat, AI chatbot, Widget, Whatsapp, FAQ builder,...

6

CK: Abandoned cart on WhatsApp

Built for Shopify

Carthike · since 2020 · Chat

Send campaigns, cart recovery & order updates on WhatsApp Chat

8

Moose WhatsApp Chat Button

Built for Shopify

Vegahub Technology Inc. · since 2025 · Support

Add a WhatsApp chat button/icon to your store in just 2 clicks & manage customer conversations directly inside the app. Connect with WhatsApp Busin...

9

Chizy: AI Chatbot & Live Chat

Built for Shopify

Chizy · since 2025 · Store management

24/7 Smart AI Agent to boost sales (unlimited AI chat)

10

Verifast AI Chatbot + AI Chat

Built for Shopify

Verifast · since 2023 · Upsell and cross-sell

AI Chatbot (ChatGPT for Cart Recovery, Customer Service & FAQs

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Gladly: AI Customer Support alternatives — FAQ

What is the best alternative to Gladly: AI Customer Support?
Tidio ‑ Live Chat & AI Chatbot is the highest-rated alternative to Gladly: AI Customer Support in the Support category, with a 4.8 rating across 1,248 reviews. See the full ranked list above.
Are there free alternatives to Gladly: AI Customer Support?
Some Support apps offer free or freemium plans. Each app above links to its Ecomgraph page where you can see normalized pricing tiers and per-plan features.
How are these Gladly: AI Customer Support alternatives ranked?
Alternatives are other Support Shopify apps ranked by Ecomgraph data — primarily average rating weighted by review count — excluding Gladly: AI Customer Support itself.