1
Redo
Built for ShopifyRedo Tech, Inc · since 2020 · Returns and warranty
Everything your brand needs. In one intelligent platform.
Rating
5.0
673
Merchants
—
Pricing
Free plan available
Alternatives
Best alternatives to SDesk for Shopify
SDesk — Manage customer support inside your store. Every ticket linked to orders, AI draft replies, fulfilment scanner included. Built for solo founders. Free plan.. These are the top-rated Helpdesk Shopify apps to consider instead of SDesk, ranked by Ecomgraph rating and review data.
10 alternatives · Helpdesk
#
App
RatingMerchantsPricing
2
Premio · since 2023 · Helpdesk
Provide Live chat support, FAQ, WhatsApp inbox & chat buttons
Rating
4.9
273
Merchants
—
Pricing
Free plan available
3
Actuals Oy · since 2024 · Support
Hey, Karri the founder here. We built this AI helpdesk because other support helpdesks stopped improving but kept raising prices. One AI inbox bri...
Rating
4.9
193
Merchants
—
Pricing
Free plan available
4
Channelwill · since 2021 · Chat
Empower support with AI helpdesk, help center, Email inbox
Rating
4.8
363
Merchants
—
Pricing
Free plan available
5
Crowd Control · since 2021 · Store management
Self-serve order editor with variant swaps & cancellations
Rating
5.0
38
Merchants
—
Pricing
Free plan available
6
DelightChat · since 2021 · Abandoned cart
AI Chatbot for IG/FB/Email, WhatsApp Automation, Cart Recovery
Rating
4.8
218
Merchants
—
Pricing
Free trial available
7
QuickCEP · since 2022 · Helpdesk
Increase sales while providing excellent customer service.
Rating
4.9
58
Merchants
—
Pricing
Free plan available
8
Zipchat AI Chatbot & Live Chat
Built for ShopifyZIPCHAT INC · since 2023 · Chat
AI chatbot, AI Chat for Sales & Support, all channels Helpdesk
Rating
4.8
179
Merchants
—
Pricing
Free plan available
9
Richpanel Inc · since 2019 · Chat
AI agents that resolve support tickets end to end, 24/7
Rating
4.8
129
Merchants
—
Pricing
Free trial available
10
Penida · since 2023 · Chat
A livechat to chat with your customers. Powered by ChatGPT AI
Rating
5.0
24
Merchants
—
Pricing
Free plan available
SDesk alternatives — FAQ
What is the best alternative to SDesk?
Redo is the highest-rated alternative to SDesk in the Helpdesk category, with a 5.0 rating across 673 reviews. See the full ranked list above.
Are there free alternatives to SDesk?
Some Helpdesk apps offer free or freemium plans. Each app above links to its Ecomgraph page where you can see normalized pricing tiers and per-plan features.
How are these SDesk alternatives ranked?
Alternatives are other Helpdesk Shopify apps ranked by Ecomgraph data — primarily average rating weighted by review count — excluding SDesk itself.