Alternatives

Best alternatives to SDesk for Shopify

SDesk — Manage customer support inside your store. Every ticket linked to orders, AI draft replies, fulfilment scanner included. Built for solo founders. Free plan.. These are the top-rated Helpdesk Shopify apps to consider instead of SDesk, ranked by Ecomgraph rating and review data.

10 alternatives · Helpdesk

1

Redo

Built for Shopify

Redo Tech, Inc · since 2020 · Helpdesk

Flexible tools that work great on their own, and even better together. Covering returns, order management, checkout, marketing, tracking, support, and more.

3

Actuals Oy · since 2024 · Helpdesk

Hey, Karri the founder here. We built this AI helpdesk because other support helpdesks stopped improving but kept raising prices. One AI inbox bri...

4

ZIPCHAT INC · since 2023 · Chat

AI Chat, AI Chatbot & AI Agent for Shopify that acts: answers instantly, recommends products, recovers carts & runs support on chat, WhatsApp, IG & email, 24/7.

5

Relocate+ Order Editing

Built for Shopify

Crowd Control · since 2021 · Store management

Rule-based address editing, item editing, & cancellations

7

Kustomer · since 2020 · Helpdesk

AI-Powered Support: Seamless Integration & Insights

8

Answer AI · since 2023 · Helpdesk

AI chatbot & live chat customer support to convert more sales

10

Convi · since 2025 · Chat

Multi-lingual AI shopping assistant, Multi-channel sales agent

SDesk alternatives — FAQ

What is the best alternative to SDesk?
Redo is the highest-rated alternative to SDesk in the Helpdesk category, with a 4.9 rating across 760 reviews. See the full ranked list above.
Are there free alternatives to SDesk?
Some Helpdesk apps offer free or freemium plans. Each app above links to its Ecomgraph page where you can see normalized pricing tiers and per-plan features.
How are these SDesk alternatives ranked?
Alternatives are other Helpdesk Shopify apps ranked by Ecomgraph data — primarily average rating weighted by review count — excluding SDesk itself.