Real-time order tracking keeps you in control Efficient delivery management saves you time and money Powerful data analytics helps you make smarter decisions
Track orders in real-time and resolve exceptions before customers complain. Create branded multilingual tracking pages and automate customer notifications to eliminate "Where is my order?" calls. Boost sales with smart product recommendations and upsell system. Display pre-purchase estimated delivery dates (EDD) to increase conversions. Hide Chinese origins in one click for seamless dropshipping. Access powerful analytics to optimize shipping. Contact us via live chat or email—24/7 support.
Is there a free plan, or do I have to pay right away?
TrackingMore is free to install and includes a permanent free plan covering 50 shipments per month with auto-sync, carrier auto-detection, a customizable tracking page, estimated delivery dates, dropshipping mode, and 24/7 support. Paid plans start at $9/month (200 orders) and go up to $55/month (2,000 orders) and $1,189/month (70,000 orders). Each paid plan comes with a 7-day free trial, and extra orders cost $0.05 each across all tiers.
Which carriers does it support — will it work with my shipping providers?
TrackingMore supports over 1,200 global carriers, including major ones like UPS, DHL, USPS, FedEx, China Post, AliExpress Standard Shipping, YunExpress, 4PX, and CJ Packet. The app auto-detects the carrier from the tracking number, so you typically don't need to configure each one manually. However, some merchants on lower plans have reported sync delays of up to 48 hours with certain carriers like USPS and DHL, which is worth considering for high-volume stores.
Does it integrate with Klaviyo, Shopify Flow, and other tools I already use?
Yes — TrackingMore integrates with Klaviyo, Shopify Flow, PayPal, Slack, Gorgias, Loox, Judge.me, DSers, CJ Dropshipping, Easyship, PageFly, and more. Klaviyo and PayPal integrations are available on the Pro plan ($55/month) and above. One merchant noted that TrackingMore's Klaviyo triggers enable ultra-personalized real-time shipping status flows across multiple stores.
Does it work for international and multilingual stores?
Yes. TrackingMore supports branded multilingual tracking pages with automatic language detection, covering English, French, German, Italian, Spanish, Portuguese, Turkish, Polish, Swedish, and both Simplified and Traditional Chinese. It also offers global carrier coverage across 1,200+ carriers and supports Shopify's Headless, Hydrogen, Oxygen, and Storefront API setups for international storefronts.
How long does setup take — can I do it without a developer?
Merchants consistently describe the app as easy to set up with a user-friendly interface, and no developer is required for standard configuration. Orders sync automatically from Shopify, and the tracking page can be customized without coding. The app supports Online Store script tag and theme injection, so advanced customization (like CSS tweaks) is possible but not mandatory.
What do other merchants say about the support team?
With a 4.7-star rating across 306 reviews (90% are 5 stars), merchants consistently praise the support team as responsive, professional, and helpful even on the free plan. The Shopify Magic summary describes support as 'exceptional' and 'responsive.' A small number of negative reviews mention slow responses or unresolved syncing issues, so experiences can vary — particularly for complex carrier mapping or high-volume operations.
I run a dropshipping store — can it hide Chinese supplier details from my customers?
Yes. TrackingMore includes a one-click dropshipping mode that hides or replaces Chinese origin references and supplier-related keywords in shipment history, available on all plans including the free tier. This helps protect your brand and prevents customers from seeing that orders shipped from China. Word masking (for broader keyword control) is available starting on the Basic plan ($9/month).
