Ecomgraph

Alternatives

Best alternatives to Ticketline: Support Tickets for Shopify

Ticketline: Support Tickets — Ticketline puts support tickets inside your Shopify customer accounts. Customers open a ticket from their account or the order status page, and it .... These are the top-rated Support Shopify apps to consider instead of Ticketline: Support Tickets, ranked by Ecomgraph rating and review data.

10 alternatives · Support

2

QuickCEP: AI Support Agent

QuickCEP · since 2022 · Store management

Increase sales while providing excellent customer service.

4

Commslayer: AI Helpdesk & Chat

Actuals Oy · since 2024 · Store management

Hey, Karri the founder here. We built this AI helpdesk because other support helpdesks stopped improving but kept raising prices. One AI inbox bri...

5

Zigpoll Customer Surveys

Built for Shopify

Argonautic Labs · since 2019 · Analytics

No-code setup in seconds. We are the number one rated customer survey and Shopify post purchase survey app. Sign up and get 100 free responses every month.

6

Moose AI Chatbot & Live Chat

Built for Shopify

Vegahub Technology Inc. · since 2023 · Chat

Centralize tickets from various channels into one easy-to-use helpdesk with essential features: Live chat, AI chatbot, Widget, Whatsapp, FAQ builder,...

7

CK: Abandoned cart on WhatsApp

Built for Shopify

Carthike · since 2020 · Store management

Send campaigns, cart recovery & order updates on WhatsApp Chat

9

Grapevine Post Purchase Survey

Built for Shopify

Union Works Apps · since 2017 · Surveys

Run post purchase, NPS, CSAT and attribution surveys on Shopify with unlimited responses on every plan. See which marketing channels really drive sales.

10

Fairing Post Purchase Surveys

Built for Shopify

Fairing · since 2018 · Analytics

Post-purchase surveys, AI insights, NPS, MCP, and more.

← Back to Ticketline: Support Tickets·All Support apps

Ticketline: Support Tickets alternatives — FAQ

What is the best alternative to Ticketline: Support Tickets?
Tidio: AI Chatbot & Live Chat is the highest-rated alternative to Ticketline: Support Tickets in the Support category, with a 4.8 rating across 1,339 reviews. See the full ranked list above.
Are there free alternatives to Ticketline: Support Tickets?
Some Support apps offer free or freemium plans. Each app above links to its Ecomgraph page where you can see normalized pricing tiers and per-plan features.
How are these Ticketline: Support Tickets alternatives ranked?
Alternatives are other Support Shopify apps ranked by Ecomgraph data — primarily average rating weighted by review count — excluding Ticketline: Support Tickets itself.